#Common pagination_page=Page pagination_page_next=next pagination_page_previous=previous #Common common_required_fields=indicates required fields common_thank_you=Thank you common_success_info=Your koodomobile.com profile has been successfully updated. common_button_done=Done common_yes=Yes common_no=No common_next=Next common_cancel=Cancel common_thanks=Thanks! common_note=Note: common_return_overview=Return to your account overview common_logout=Logout #Headers header_register=Sign Up header_telus_mobility=Koodo Mobile header_delta_confirm=Confirm your online access information #Permission Codes create_permission_codes_heading2=Create permission codes create_permission_codes_heading_number=Number create_permission_codes_heading_name=Name create_permission_codes_heading_account=Account create_permission_codes_heading_permissioncode=Permission Code create_permission_codes_heading_codeexpiry=Code Expiry create_permission_codes_heading_create=Create create_permission_codes_search_msg=Find a specific subscriber by phone number create_permission_codes_search_phone=Phone number create_permission_codes_search_accountNumber=Client account number create_permission_codes_search=Find create_permission_code_account_not_found=Account could not be found create_permission_code_accountnumber_required=Account number is required create_permission_code_accountnumber_not_valid=Please enter no more than 9 characters create_permission_code_phonenumber_required=Phone number is required create_permission_code_phonenumber_not_valid=Enter a 10 digit phone number create_permission_code_create=Create codes create_permission_code_readio_selection_required=Need to select either the account number or phone number for search #Linking Account linking_account_heading2=Link TELUS Mobility Accounts linking_account_msg_madatory=indicates required fields linking_account_msg_info=For the linking account, identify your role. linking_account_your_role=Your role linking_account_payment_responsible=Account owner. I receive a bill for this account. linking_account_subscriber=Account subscriber. Someone else receives a bill for this account on my behalf. linking_account_prepaid=Pay and Talk client. I pay for airtime in advance. linking_account_owner_info=Account owner or account administrator linking_account_owner_client_number=Client account number linking_account_owner_pin=PIN (Personal Identification Number) linking_account_owner_postal_code=Postal Code linking_account_success_thankyou=Thank you linking_account_success_info=You have successfully linked a Koodo Mobile Account to your koodomobile.com profile. linking_account_success_anotherlink=Link another Koodo Mobile account linking_account_subscriber_info=Account subscriber linking_account_subscriber_phonenumber=Phone number linking_account_subscriber_phonenumber_fieldhelp=Your Koodo Mobile phone number. linking_account_subscriber_permission_code=Permission code linking_account_subscriber_permission_code_fieldhelp=Enter the code assigned to you by your account administrator. linking_account_prepaid_info=Pay and Talk client linking_account_prepaid_phonenumber=Phone number linking_account_prepaid_pin=PIN linking_account_prepaid_pin_fieldhelp=4 to 6 digits, created when you activated or secured your account. linking_account_prepaid_pin_total=Personal Identification Number linking_account_owner_accountnumber_fieldhelp=Located at the top of your bill. linking_account_owner_pin_fieldhelp=4 to 6 digits, created when you activated or secured your account. linking_account_btn_continue=Continue linking_account_btn_cancel=Cancel linking_account_success_phonenumber=Phone number linking_account_success_clientaccno=Client account number linking_account_error_pin_required=Pin is required linking_account_error_postalcode_required=Postal code is required linking_account_error_postalcode_invalid=Invalid postal code linking_account_error_phonenumber_required=Phone number is required linking_account_error_phonenumber_is_invalid= Enter a 10 digit phone number linking_account_error_premissioncode_required=Permission code is required linking_account_error_accountnumner_required=Account number is required linking_account_owner_success=You have successfully linked the following Koodo client account to your access profile linking_account_manager_success_1=Your request to manage account number linking_account_manager_success_2=on someone's behalf has been forwarded to the account owner for their approval. linking_account_manager_success_3=You will receive an email when your request is approved or denied. Once approved, you will be able access this account when you log in. linking_account_member_success_1=Your request to link phone number linking_account_member_success_2=to your access profile has been forwarded to the account owner for their approval. linking_account_member_success_3=You will receive an email when your request is approved or denied. Once approved, you will be able access this account when you log in. linkaccount_error_id_info_not_valid=The information entered cannot be validated. Please verify the information. linkaccount_error_id_duplicate_attach=Account is already attached to the profile link_account_heading1_q1=Link accounts link_account_heading2_q1=Link another account to my online access profile link_account_heading3_msg1_q1=Enter details for the account you want to link to your profile link_account_heading3_msg2_q1=If you want to link another account to your online access profile, provide information about that account. #Unlink Account unlink_account_heading=Unlink accounts unlink_account_heading2=Unlink Koodo Mobile Accounts unlink_account_admin_acccount=Administrated accounts unlink_account_subscriber_acccount=Subscriber accounts unlink_account_acccount_owner_name=Account owner name unlink_account_acccount_account=Client account unlink_account_phone_numbers=Associated phone number unlink_account_phone_numbers_1=Number of associated unlink_account_phone_numbers_2=phone numbers unlink_account_button_unlink=Unlink account unlink_account_confirm_heading=Confirm details unlink_account_confirm_info=Confirm you want to unlink this account: unlink_account_success_thankyou=Thank you unlink_account_success_info=You have successfully unlinked a Koodo Account from your koodomobile.com profile unlink_account_success_another_account=Unlink another Koodo account unlink_account_search_account_number=Client account number unlink_account_search_phonenumber=Phone number unlink_account_search_unlink=Unlink unlink_account_sub_account_not_found=Subscriber accounts not found unlink_account_admin_account_not_found=Admin accounts not found unlink_account_sub_number=Number unlink_account_sub_accounttype=Account type unlink_account_sub_owner_name=Account owner name unlink_account_find=Find unlink_account_btn_confirm=Confirm unlink_account_btn_cancel=Cancel unlink_account_btn_unlink=Unlink account unlink_account_not_found=Account could not be found # 2010 Q1 unlink_account_header_2=Unlink an account from my online access profile unlink_account_instruction_p1=You can unlink any account from your current online access profile, except your primary owner account. unlink_account_instruction_p2=Once you unlink an account, you will no longer be able to access it or view its details using the username/email you used to log in this time. unlink_account_the_account_owner=The account owner unlink_account_confirmation_message=Confirm you want to unlink this account from your current online access profile. #Change Name change_name_heading=Change your name change_name_existing=Existing name change_firstname_new=New first name change_lastname_new=New last name change_name_button=Change name change_name_new=New name change_name_error_firstname=Please enter a first name change_name_error_lastname=Please enter a last name change_name_error_firstname_length=First name cannot exceed 40 characters change_name_error_lastname_length=Last name cannot exceed 60 characters #Change Password change_password_heading=Change your password change_password_new_password=New password change_password_retype_password=Re-type password change_password_instructions=Passwords are case sensitive and must be at least 6 characters in length. change_password_button_change_password=Change password change_password_error_invalid=You may not re-use a previously used password and your new password must only contain alphanumeric characters. Please select another password. change_password_error_locked=Account locked change_password_error_password_short=Your new password must be at least 6 characters in length change_password_error_password_empty=Please enter a new password change_password_error_confirm_empty=Please confirm the password change_password_error_password_mismatch=New password and confirmed password do not match change_password_error_space=Your new password may not contain spaces #Change email change_email_heading=Change Email Address change_email_subheading=Enter a new email address change_email_intro_text=Use this email address to Login to Your Account. change_email_existing=Existing email: change_email_new=New email change_email_button_change_email=Continue change_email_success_intro=You have successfully updated your email address. change_email_success_note_msg=A notification message has been sent to this email address. Please follow the instruction in order to validate your new email address. change_email_success_ad_link=View Account Details change_email_success_p_link=Change Password change_email_success_sqa_link=Change Your Security Question and Answer change_email_marketing=I would like to receive email notification of special events and services that are offered by Koodo. change_email_marketing_receive=Receive email notification change_email_error_invalid_email=Invalid email address change_email_error_empty=Email address filed can not be empty change_email_error_exist=Email address alredy exists. Please choose other Email address. #Change Security Question change_security_question_heading=Change your security question change_security_question_security_question=Security question change_security_question_security_answer=Security answer change_security_question_instructions=You will be asked to answer this question if you forget your username or password. change_security_question_button=Change question change_security_question_default=Choose a security question change_security_question_error_question_empty=Please select a question from the drop down list change_security_question_error_answer_empty=Please enter an answer #Forgot Password forgot_password_forgot=Forgot your password? forgot_password_enter_your_username=Enter your username forgot_password_username_instructions=First, enter your username. Next, you will be asked the security question you set up for this account. After successfully answering, you will be asked to create a new password. forgot_password_required_field=Required field forgot_password_username=Username forgot_password_answer_your_security_question=Answer your security question forgot_password_answer_enter_answer=Enter the answer to the security question you set up for this account. forgot_password_security_question=Security question forgot_password_security_answer=Security answer forgot_password_create_new_password=Create new password forgot_password_enter_and_confirm=Enter a new password and confirm it. forgot_password_new_password=New password forgot_password_length=Passwords are case sensitive and must be at least 6 characters in length. forgot_password_confirm_password=Confirm password forgot_password_success=You have successfully changed your password. forgot_password_log_in=Log in forgot_password_using_your_new_password=using your new password. forgot_password_forgotten=Forgotten password forgot_password_error_username=Invalid username forgot_password_error_username_empty=Please enter a username forgot_password_error_password_short=Your new password must be at least 6 characters in length forgot_password_error_answer_empty=Please enter an answer forgot_password_error_answer_invalid=Your answer is incorrect forgot_password_error_password_empty=Please enter a new password forgot_password_error_confirm_empty=Please confirm the password forgot_password_error_password_mismatch=New password and confirmed password do not match forgot_password_error_space=Your new password may not contain spaces #Forgot username forgot_username_instruction_1=Enter account information forgot_username_instruction_2=Enter security answer forgot_username_instruction_3=Forgot your email/username? forgot_username_instruction_4=Confirm your account info forgot_username_instrucion_5=Enter the following information to retrieve your login email/username. forgot_username_instruction_6=Enter your first and last name as they appear on your service agreement or monthly bill forgot_username_help_1=Need online access but don't have a phone for this account? forgot_username_help_2=I don't have a phone associated with this account, but I am the account manager or owner. forgot_username_help_3=To confirm you're eligible to access information for this account online, enter the Koodo client account number. forgot_username_firstname=First name forgot_username_lastname=Last name forgot_username_phonenumber=Koodo mobile phone number forgot_username_accountnumber=Client account number forgot_username_too_many_profiles=We found more than one match for the information you entered. Please re-confirm that you're entering the first & last name provided when you setup your Self Serve account. If you're still having trouble, please call *611 from your Koodo phone. forgot_username_no_profiles=We found no match for the information you entered. Please re-confirm that you're entering the first & last name provided when you setup your Self Serve account. If you're still having trouble, please call *611 from your Koodo phone. forgot_username_btn_continue=Continue ## eCare ## #Plan Details ecare_plan_heading=Plan and Add-ons: ecare_plan_plan=Plan: ecare_plan_addons=Add-ons: ecare_plan_unavailablerateplan=Unavailable ecare_plan_no_added_services=None ecare_plan_link_viewplandetails=View Plan Details ecare_plan_link_viewaddons=View Add-ons ecare_plan_link_changeaddons=Change Add-ons ecare_plan_link_changeplan=Change Plan #Phone Overview ecare_phoneoverview_heading=Mobile Phone: ecare_phone_phonenumber=Phone number: ecare_phone_serialnumber=ESN: ecare_phone_yoursimnumber=SIM #: ecare_phone_link_changeYourPhoneNumber=Change Phone Number ecare_phone_unknown=unknown #Phone ecare_phone_plan=Plan: ecare_phone_addons=Add-ons: ecare_phone_simnumber=SIM #: ecare_phone_link_changePlan=Change Plan ecare_phone_link_changeAddons=Change Add-ons #Account Details ecare_account_heading=Account Details ecare_account_accountNumber=Account number ecare_account_clientSince=Customer since ecare_account_mailingAddress=Mailing address ecare_account_homePhone=Home phone ecare_account_businessPhone=Business phone #managed by Portal team ecare_account_link_changeMailingAddress=Change Your Address #Billing Details ecare_billing_heading=Billing ecare_billing_currentBalance=Current balance ecare_billing_dueDate=Due date ecare_billing_lastPaymentDate=Last payment date ecare_billing_pastDueBalance=Past due balance ecare_billing_lastPayment=Last payment ecare_billing_link_makeCreditPayment=Make a Credit Card Payment ecare_billing_amountowing=Current balance ecare_billingoverview_totalamount=Total amount ecare_billingoverview_currentCharges=Current charges ecare_billingoverview_next=Next pre-authorized payment date ecare_billingoverview_received=If received by #Managed by Portal team ecare_billing_link_ebill=E-Bill ecare_billing_link_airtimetextwebusage=Airtime Usage/Text & Web Usage ecare_billing_link_fiveessentials=Five Essentials ecare_billing_link_billingemailaddress=Billing and Email Address ecare_billing_link_viewyourbill=View Your Bill ecare_billing_link_checkairtime=Check Your Airtime Usage ecare_billing_link_checktextmessage=Check Your Text Message Usage ecare_billing_link_managefiveessentials=Manage Your Five Essentials ecare_billing_paymentNotice=Payment may take upto 3 to 5 days to be processed. #Billing Overview ecare_billingoverview_heading=Billing Overview ecare_billingoverview_preauthorizedpayment=Preauthorized Payments ecare_billingoverview_totalamountdue=Current balance ecare_billingoverview_setuppreauthorizedpayment=Set Up or Manage ecare_billingoverview_creditcardpayment=Make a ecare_billingoverview_link_setuppreauthorizedpayment=Preauthorized Payments ecare_billingoverview_link_creditcardpayment=Credit Card Payment ecare_billingoverview_pap_credit_card=Credit Card ecare_billingoverview_pap_debit=Checking Account #Contract Info ecare_contractinfo_heading=Contract Info ecare_contractinfo_startdate=Start date ecare_contractinfo_enddate=End date #Pre-authorized payments ecare_papoptions_heading=Pre-authorized Payments #Voice Mail ecare_voicemaildetails_heading=Reset Voice Mail Password ecare_voicemaildetails_description=Forget your voicemail password? Use our simple Self Serve tool to get it back. ecare_voicemaildetails_link_password=Voicemail Password #Account Activity Details ecare_account_activity_heading=Account Activity ecare_account_activity_currentBalance=Current balance ecare_account_activity_balanceExpiration=Balance expiration ecare_account_activity_localAirtimeRate=Local airtime rate ecare_account_activity_longDistanceRate=Long distance rate ecare_account_activity_loyaltyBonus=Loyalty bonus ecare_account_activity_loyaltyBonusExpiry=Bonus expiry ecare_account_activity_myRewardsBalance=MyRewards balance ecare_account_activity_loyaltyBonusMin=Loyalty bonus minutes ecare_account_activity_link_dataSummary=View your data summary ecare_account_activity_link_callEventHistory=View transaction history ecare_account_activity_link_topUp=Top-up your account ecare_account_activity_myRewards=MyRewards balance #Notification - credit card expiry ecare_notification_heading2=Notification ecare_notification_ccexpiredwarning=Your Credit Card has expired. Update your info here. ecare_notification_ccexpiredwarning_topup=The card used for your pre-registered credit card top-ups has expired. ecare_notification_ccexpiringwarning=Your Credit Card will expire soon. Update your info here. ecare_notification_ccexpiringwarning_topup=The card used for your pre-registered credit card top-ups is about to expire. ecare_notification_link_changePACCInfo=Update your credit card info ecare_notification_heading3=Credit Card Expiry Notice #Notification - prepaid balance/minute low ecare_notification_prepaidbalancedayslow_1=Your balance will expire in ecare_notification_prepaidbalancedayslow_2= days. Avoid service interruptions by topping up. ecare_notification_prepaidbalanceminuteslow_1=You have less than ecare_notification_prepaidbalanceminuteslow_2= minutes left on your account. To enjoy your phone's features and avoid service interruptions, please top-up your account. ecare_slp_title=You're on the ecare_slp_link=Spending Limit Program ecare_slp_desc=Just a heads up, once you reach your spending limit, your account will be suspended, and a reconnection fee will apply. To reconnect your phone, you have to pay your entire balance. ecare_slp_onetimepayment=Make a Credit Card Payment ecare_slp_notes=Notes: These figures are approximate only ecare_slp_balanceowing=Credit Limit balance ecare_slp_spendinglimit=Spending limit ecare_fav_heading=Five Essentials ecare_fav_nofavdesc=High five! Add unlimited talk and text to your top five with Five Essentials. ecare_fav_addons=Add or change add-ons ecare_fav_desc=Change the five numbers you call the most. ecare_fav_edit=Change #ecare usage dashboard ecare_usagedashboard_heading=Usage ecare_usagedashboard_cycleenddate=Cycle end date ecare_usagedashboard_rateplan=Rate plan ecare_usagedashboard_usagecycle=Usage cycle ecare_usagedashboard_unit_days=days ecare_usagedashboard_cycleStart=Cycle Start ecare_usagedashboard_cycleEnd=Cycle end ecare_usagedashboard_data=Data ecare_usagedashboard_usagedetails=Usage details ecare_usagedashboard_messaging=Messaging ecare_usagedashboard_Sent=Sent ecare_usagedashboard_sent=sent ecare_usagedashboard_received=Received ecare_usagedashboard_unlimited=Unlimited ecare_usagedashboard_voiceminutes=Airtime minutes ecare_usagedashboard_usagesummariesapproximatemsg=Usage summaries are approximate and may not be accurate if you've used your device outside of the Koodo network or recently changed your billing date. ecare_usagedashboard_used=Used ecare_usagedashboard_remaining=Remaining ecare_usagedashboard_and=and ecare_usagedashboard_yourplanincludes=Your plan includes ecare_usagedashboard_yourplanandaddonsinclude=Your plan and add-ons include ecare_usagedashboard_incomingmessageswithincanada=incoming messages within Canada ecare_usagedashboard_datausagewithincanada=data usage within Canada ecare_usagedashboard_cdma6msg=Your province does not have access to airtime minute summaries. ecare_usagedashboard_cyclestart=Cycle start ecare_usagedashboard_cycleend=Cycle end ecare_usagedashboard_incyclerateplanaddonchangemsg=Due to recent rate plan or add-on changes, you can't view your total usage here. ecare_usagedashboard_unavailablemsg=Usage info is currently unavailable. Please try again later. ecare_usagedashboard_nousageincycle=You haven't used any this cycle. ecare_usagedashboard_dataflexplanmsg=Your data is charged based on your current rate plan and add-on selections. ecare_usagedashboard_dataoveragemsg=Note: Data overages are displayed in the pay per use charts. ecare_usagedashboard_unit_mb=MB ecare_usagedashboard_unit_msgs=msgs ecare_usagedashboard_unit_mins=mins ecare_usagedashboard_localanytimeminutes=local anytime minutes ecare_usagedashboard_viewalldatausage=View all data usage ecare_usagedashboard_viewallmessagingusage=View all messaging usage ecare_usagedashboard_viewvoiceusage=View airtime usage ecare_usagedashboard_localCallingIsPayPerUsage=Local calling is pay per usage. ecare_usagedashboard_messagingIsPayPerUsage=Messaging is pay per usage. ecare_usagedashboard_dataIsPayPerUsage=Data is pay per usage. ecare_usagedashboard_overMonthlyUsage=You have reached your monthly allowance. Check for additional usage in the charts and summaries provided. ecare_usagedashboard_viewUsageSummary=View usage summary ecare_usagedashboard_planIncludesUnlimitedNationwideMinutes=Your plan and add-ons include unlimited nationwide anytime minutes. ecare_usagedashboard_unlimitedMsgs=Unlimited msgs ecare_usagedashboard_unlimitedSentMsgs=Unlimited sent msgs ecare_usagedashboard_unlimitedReceivedMsgs=Unlimited received msgs ecare_usagedashboard_sentMsgsandUnlimitedIncomingMsgsWithinCanada=sent and unlimited incoming messages within Canada. ecare_usagedashboard_unlimitedMB=Unlimited MB ecare_usagedashboard_unlimitedData=Unlimited data ecare_usagedashboard_textAndPictureMessaging=Text and Picture Messaging ecare_usagedashboard_daysUntilYourNextBill=days until your next bill ecare_usagedashboard_usageDataNotAvailInProv=Usage data is not available in your province. ecare_usagedashboard_ratePlanChange=Due to recent rate plan or add-on changes, Usage cannot be shown. ecare_usagedashboard_checkYourPrevUsage=Check your previous usage. ecare_usagedashboard_planIncludesUnlimitedAnytimeMins=Your plan includes unlimited local anytime minutes. ecare_usagedashboard_unlimitedMinutes=Unlimited mins ecare_usagedashboard_addADataBucket=Add a data bucket ecare_usagedashboard_addAMsgingPkg=Add a messaging package ecare_usagedashboard_addVoiceMinutes=Add voice minutes ecare_usagedashboard_freeMsging=free messaging ecare_usagedashboard_freeData=free data ecare_usagedashboard_sentAndReceived=Sent and received ecare_usagedashboard_dataSaverPlanMsg=Your Data Saver plan automatically adjusts each month, to offer you the best monthly fee according to your data usage. ecare_usagedashboard_viewrateplan=View Plan ecare_usagedashboard_nousageincycle_part1=View all ecare_usagedashboard_nousageincycle_part2=usage details ecare_usagedashboard_nousageincycle_part3=for this cycle. ecare_usagedashboard_dataPpuSptsurf=This is data you used on a pay-per-use basis. ecare_usagedashboard_updated=Updated: #FFR project ecare_ffr_error_no_match_criteria=There are no repairs matching your criteria. Try searching by repair number instead. You can find your repair number on the top right of the product care form you obtained from the Koodo Shop when you sent your phone for repair. ecare_ffr_disclaimer=* The estimate is based on the information provided by the Manufacturer's Authorized Service Centre. The estimate is not guaranteed by the Manufacturer and is subject to change without notice. ecare_ffr_step1=Step 1 ecare_ffr_state_repair_submitted=Repair submitted for assessment ecare_ffr_dm_repair_submitted=Your repair is being assessed by ecare_ffr_state_repair_quote_pending=Repair quote pending ecare_ffr_step2=Step 2 ecare_ffr_step_repair_quote_available=Repair quote available ecare_ffr_state_awaiting_response=Awaiting your response ecare_ffr_dm_awaiting_response_1=Your repair has been assessed by ecare_ffr_dm_awaiting_response_2=and there is an out-of-warranty repair cost. ecare_ffr_dm_awaiting_response_3=Before your repair can be processed, you'll need to contact the Koodo Shop to get and approve your quote. ecare_ffr_state_quote_accepted=Repair quote accepted ecare_ffr_state_quote_declined=Repair quote declined ecare_ffr_dm_quote_declined=You declined or did not respond to the out-of-warranty repair cost. Your phone will be shipped back to the Koodo Shop without being repaired. You will be notified when it is ready for pick-up. ecare_ffr_state_repair_cancelled=Repair cancelled ecare_ffr_dm_repair_cancelled=Your repair has been cancelled. You will be notified when your phone is ready for pick-up at the Koodo Shop where you dropped it off. ecare_ffr_step3=Step 3 ecare_ffr_state_repair_in_progress=Repair in progress ecare_ffr_dm_repair_in_progress_1=Your phone is being repaired by ecare_ffr_dm_repair_in_progress_2=You will be notified when it is ready for pick-up at the Koodo Shop. ecare_ffr_state_repair_complete=Repair complete ecare_ffr_step4=Step 4 ecare_ffr_state_ready_pickup=Phone ready for pick-up ecare_ffr_dm_ready_pickup_1=Your phone has been repaired by ecare_ffr_dm_ready_pickup_2=Please pick it up at the Koodo Shop where you dropped off for repair. If your phone was submitted through Courier or Mail, it will be returned to you in the same way. ecare_ffr_dm_eta=Estimated date of repair completion is ecare_ffr_Repair_details=Repair details ecare_ffr_Repair_status=Repair status ecare_ffr_Repair_number=Repair number ecare_ffr_Repair_issue=Repair issue ecare_ffr_Warranty_status=Warranty status ecare_ffr_ineligible_otc=Contact the Koodo Shop processing your repair to get your repair status. ecare_ffr_ineligible_m=Call 1-866-99-KOODO (1-866-995-6636) or *611 on your mobile phone to get your repair status. ecare_ffr_under_warranty=In warranty ecare_ffr_not_under_warranty=Out of warranty ecare_ffr_manufacturer=the manufacturer ecare_ffr_Track_repairs=Track repairs ecare_ffr_Repair_Details=Repair Details ecare_ffr_Repair_Status=Repair Status ecare_ffr_Your_Repair=Your Repair ecare_ffr_Submitted=Submitted ecare_ffr_error_no_active=No active repairs were found. ecare_ffr_rejected_eta=Estimate date of repair completion is # FFR project form, which is owned by us for Koodo ecare_ffr_form_check_repair_status=Check Repair Status ecare_ffr_form_info=You can view the details of your repair by entering either your phone number and last name, or the repair number.

Koodo Prepaid customers: Please search by repair number only. ecare_ffr_form_view_repair_status_now=View the status of your repair now ecare_ffr_form_phone_number=Phone Number ecare_ffr_form_phone_number_example=(e.g. 555-555-1234) ecare_ffr_form_last_name=Last Name ecare_ffr_form_repair_number=Repair number ecare_ffr_form_what_is_a_repair_number=What is my Repair Number? ecare_ffr_form_get_repair_status=Get Repair Status ecare_ffr_form_close=Close ecare_ffr_form_log_in_to_view_all_repairs=Log in to Self Serve to access all repairs ecare_ffr_form_log_in_to_view_all_linked_repairs=Log in to Self Serve to view all repairs linked to your account. ecare_ffr_form_have_self_serve_account=Have a Self Serve account? ecare_ffr_form_log_in=Log in ecare_ffr_form_dont_have_self_serve_account=Don't have a Self Serve account? ecare_ffr_form_register_now=Register Now #Login Details login_title=Log in login_welcome_to_koodo_ss=Welcome to Koodo Self Serve login_check_your_usage=Check your usage, view and pay your bill, and more... login_log_in_now=Log in now login_dont_have_access_yet=Don't have access yet? login_register_now=Register now login_username=Username login_password=Password login_forgot_password=Forgot your password? login_button_submit=Log in login_credential_error=Incorrect username or password, please try again. login_account_locked_error=Locked out? We can help. You've now attempted to log into your online Koodo mobile account three times. The username and/or password you've entered do not match our records and we've locked your account for security reasons. For assistance, please call Koodo Customer Service at phone number *611 from your Mike or PCS phone, or at 1 866 995 6636 from a landline phone. login_account_validation_error=There is a problem with your koodomobility.com account. Please call Koodo Customer Service at phone number *611 from your Mike or PCS phone, or at 1 866 995 6636 from a landline phone. login_system_problems_error=Service unavailable. Please try again later. login_not_registered_for_ss=Not registered for Self Serve? login_registration_takes_10_minutes=Registration takes less than 10 minutes login_just_starting_with_koodo=Just Starting with Koodo? login_link_list_item1=Frequently Asked Questions login_link_list_item2=How to Read Your Bill login_link_list_item3=User Guides login_link_list_item4=Online Activation login_link_item1=http://www.koodomobile.com/ login_link_item2=http://www.koodomobile.com/ login_link_item3=http://www.koodomobile.com/ login_link_item4=http://www.koodomobile.com/ #Common error pages error_msg_service_temporarily_unavailable=Service temporarily unavailable. error_msg_technical_difficulties=We are currently experiencing technical difficulties. error_msg_try_again_later=Try again later. #Dashboard messages dashboard_welcome=Welcome dashboard_your_account=Your account dashboard_back_to_home=Back to Home #Dashboard tab labels tabs_Overview=Overview tabs_SelfServe=e.Care tabs_ebill=e.Bill tabs_oom=Offers & Orders tabs_settings=Manage settings tabs_applications=Applications #settings tab labels tabs_addsub=Add a subscriber tabs_permission_codes=Create permission codes tabs_link=Link account tabs_unlink=Unlink account tabs_change_email=Change email tabs_security_question=Change security question tabs_password=Change password #applications tab labels tabs_music=Music tabs_ringtones=Ringtones tabs_images=Images tabs_games=Games tabs_textmessages=Manage text messages tabs_kidfind=Kid Find tabs_mobilebackup=Mobile backup tabs_pocketexpress=Pocket Express tabs_photos=Photos tabs_hotspot=Hotspot #EBill ebill_change_notifications_link=Notification settings ebill_notifications=E-Bill notifications are sent to: ebill_sent_to=Sent to ebill_text_message=text message ebill_email=email ebill_go_paperless_image_alt=Go Paperless Image ebill_pay_and_talk_image_alt=Pay and Talk Image ebill_npr_view_statements_prompt=Review your latest E-Bill. Access any of your bills from the last 18 months. ebill_link_view_your_bill=View your E-Bill ebill_link_view_your_past_bills=View past bills ebill_npr_view_statements_header=Statements ebill_go_back_to_paper_link=Paper Bill ebill_change_bill_type_notifications_link=Change Bill Type #Your Self Serve Profile profile_your_self_serve_profile=Self Serve Profile profile_your_access_type=Access Type profile_owner=Account Owner profile_manager=Account Manager profile_subscriber=Subscriber profile_your_email_address=Email Address #Registration registration_validate_text=Validate account registration_createprofile_text=Create profile registration_confirm_text=Confirm profile registration_title=Sign up registration_first_step_text=Step 1: Validate your account registration_instructions_text=Please validate your account by filling out one of the forms below: registration_indicates_fields=indicates required fields registration_account_text=Account owner registration_this_me=is this me? registration_I_am_owner=I am an Account Owner or Administrator registration_I_am_owner_1=I created this account in my name or the name of my organization. registration_I_am_owner_2=I administer the account for myself , group or organization. registration_I_am_owner_3=I know the PIN for this account and am authorized to use it. registration_receive_bill=You are an account owner if you pay or receive an invoice in your or your organization's name. registration_receive_account_number=Account# registration_number_location=Located at the top of your bill. registration_pin_label=PIN registration_pin_length=4 to 6 digits, created when you activated or secured your account. registration_instructions_choose=and one of the following: registration_postal_code_label=Postal Code registration_last_invoice_amount=Last invoice amount registration_postal_appearance=As it appears on your bill. registration_continue_label=Next registration_or_label=OR registration_subscriber_reg=Subscriber registration_this_me_npr=Is this me? registration_subscriber=I am a Subscriber registration_npr_desc_1=A monthly invoice is produced for my phone, but I do not pay or receive it myself. registration_npr_desc_2=I know the Permission Code for this account and am authorized by the Account Owner or Administrator to use it. registration_no_bill=You're a subscriber when you don't pay or receive a bill. registration_phone_label=Phone# registration_pin_text=Please enter your PIN. registration_what_is_this=What is this? registration_what_is_my_pin=What is my PIN? registration_pin_desc_1=This is the Personal Identification Number chosen by you when you activated or secured your account. registration_pin_desc_2=If you do not remember your PIN or have never chosen a PIN, then please dial *611 from your Koodo handset for assistance. registration_permission_code_text=Please enter your Permission Code. registration_permission_code_label=Permission code registration_what_is_permission_code_lbl=What is my Permission Code? registration_what_is_permission_code_text_1=This is a unique code assigned to you by your Account Owner or Administrator and communicated to you privately. registration_what_is_permission_code_text_2=If you do not know your Permission Code, please contact the Account Owner or Administrator for your group or organization. registration_confirm_profile_text=Step 2: Confirm your personal profile registration_confirm_profile=Confirm your personal profile registration_username_label=Username registration_username_desc=Usernames must be 6-30 characters in length, use only letters & numbers, and contain at least one letter. registration_password_label=Password registration_password_desc=Passwords are case sensitive and must be at least 6 characters in length. registration_confirm_password_label=Confirm password registration_security_answer=Security answer registration_back_label=Back registration_first_name_label=First name registration_last_name_label=Last name registration_email_label=Email address registration_language_preference=Language preference registration_english_lang_pref=English registration_french_lang_pref=Français registration_email_option_desc_1=Yes, I would like to receive information on products, promotions, contests, bonuses, PERKS and other cool stuff. Please see our registration_email_option_desc_2=Privacy Policy registration_email_option_desc_3=for information on how we will safeguard your personal information. registration_email_privacy_policy_link=http://www.koodomobile.com/legal.shtml registration_congrats_text=Congratulations registration_thanks_text=Thank you! registration_success_text=, you have successfully attached this account to your koodomobile.com profile. registration_information_1=Your portal username is: registration_information_2=Your profile is now linked to: registration_information_3=A confirmation message has been sent to: registration_login_link_label=Log in to your account registration_error_invalid_data=The information entered cannot be validated. Please re-enter your information. registration_error_ccp_client=Please use the Koodo Business Mobility Self Serve Web Site www.koodomobile.com/businessselfserve for your self-serve and procurement needs. registration_error_duplicate_account=This account is already attached to your profile registration_error_validation_problem=Validation information incorrect registration_error_third_try_invalid_data=The information entered cannot be validated. Please call Koodo Customer Service at 1 866 995 6636 or *611 from your Koodo phone. It's a free call. registration_error_account_prepaid=We're sorry but you cannot currently cannot attach a Pay & Talk account to your profile. registration_error_system_problem=Service unavailable. Please try again later. registration_error_registration_key=Enter a permission code registration_error_no_client=The information entered cannot be validated. Please verify the information. registration_error_invalid_credentials=The information entered cannot be validated. Please verify the information. registration_error_not_prepaid=The phone number you entered is not a Pay & Talk number. Please verify your client type and proceed. registration_error_invalid_phone_number=The number entered is not a valid Koodo phone number. Please verify and re-enter your phone number. registration_error_empty_pin=The PIN cannot be validated. Please enter your PIN. registration_error_invalid_postal_code=Please enter a valid postal code. registration_error_missing_postal_code=Please enter information in your client profile. registration_error_invalid_pin=The PIN entered cannot be validated. Please re-enter your PIN. registration_error_missing_pin=Enter a 4-6 digit PIN. registration_error_invalid_account=The Client number entered cannot be validated. Please verify and re-enter your Client number. registration_error_invalid_username=Invalid username. A valid username is at least 6 characters long and should only contain numbers and letters. registration_error_invalid_password=The password entered is invalid. Your password must be a minimum of 6 characters in length and may contain letters and numbers only. Do not include symbols, international characters or spaces. registration_error_invalid_password_confirm=Your passwords did not match. Please re-enter password. registration_error_invalid_secret_question= Please select a secret question. registration_error_invalid_default_question=Please select a secret question. registration_error_invalid_secret_answer=No secret answer, please enter secret answer. registration_error_invalid_secret_answer_match_password=The secret answer can not be the same as your password. Please change. registration_error_invalid_login_exists=The username that you selected is already in use. Please select another username. registration_error_invalid_login_unacceptable=Invalid username. Please re-enter your username. registration_error_invalid_input=Service unavailable. Please try again later. registration_error_invalid_first_name=Invalid first name. Please re-enter your first name. registration_error_invalid_last_name=Invalid last name. Please re-enter your last name. registration_error_invalid_email=Invalid email address. Please re-enter your email address. registration_error_invalid_language=Please indicate your language preference. registration_error_invalid_session=Session timed out registration_error_not_npr=The permission code entered cannot be validated. Please re-enter your permission code registration_error_invalid_lastInvoiceAmout=The last invoice amount entered cannot be validated. Please re-enter your last invoice amount. registration_error_missing_postal_code_and_invoice_amount=Please enter information in your client profile registration_title2=Registration confirmed registration_confirmation_header=You're almost done registration_validate_address=You just need to validate your email address. registration_how_do_i_validate_email=How do I validate my email address? registration_validation_description1=Soon, you'll receive an email from registration_donotreply_email=customerservice@koodomobile.com registration_validation_description7=containing validation instructions. registration_validation_description2=If you don't receive it, be sure to check your "spam" or "junk" folder, in case it ended up there by mistake. registration_validation_description3=Click on the link within the email to complete the validation step. registration_validation_description4=Once you have completed the validation you will use registration_validation_description5=as your username to log in to Self Serve. registration_validation_description6=You must validate your email address within 7 days. registration_member_account_access=Your request for account access has been forwarded to the account owner for their approval. They need to grant you access before you can access the account registration_manager_account_access1=Your request to manage account number registration_manager_account_access2=has been forwarded to the account owner for their approval. They need to grant you access before you can access the account #Sprint 26 Assisted Reg registration_security_credentials_phone_number_msg=Please confirm your phone number. registration_security_credentials_phone_number=Mobile phone number registration_phonenumber_example=(e.g. 555-555-1234) #Sprint 26 Unassisted Reg registration_security_credentials_postal_code=Postal code: registration_security_credentials_account_number=Account number (8 digits): registration_security_credentials_postal_code_instructions=Enter your postal code as it appears on your monthly bill or Your Agreement. registration_security_credentials_account_number_instructions=Your account number appears at the top of your monthly bill or Your Agreement. registration_errors_registration_account_number_format=Enter an 8 digit account number registration_errors_registration_postalcode_required=Enter a postal code (X1X 1X1) registration_success_validation1a=We sent a validation email to registration_success_validation1b=. Click the link in it to access your account. registration_success_validation2=If you didn’t receive an email, check to see if it went into your spam or junk folders. registration_manager_account_access=We also sent your request for account access to the account manager. You need their approval before you can access the account. # -- standard errors -- errors.header= #Account Selector Strings account_selector_subscriber_note=Note: You are registered as a Subscriber. Only your Account Owner can make payments or change your plan. Learn More. account_selector_icon_alt_corp=Corporate account_selector_icon_alt_mike=Mike account_selector_icon_alt_prepaid=Prepaid account_selector_icon_alt_postpaid=Mobile account_selector_corp_account_owner=Corporate account owner account_selector_mike_account_owner=Mike account owner account_selector_prepaid_account_owner=Prepaid account owner account_selector_postpaid_account_owner=Mobile account owner account_selector_s_account='s account account_selector_phone_number=Phone number account_selector_phone_number_selection=Phone number selection account_selector_enter_10_digit=Enter the 10-digit phone number you want to work on. account_selector_find=Find account_selector_change=Change account_selector_cancel=Cancel account_selector_continue=Continue account_selector_account=account account_selector_client_account=Client account account_selector_client_name=Name account_selector_phone_type=Phone type account_selector_no_results_found=No results found #Ajax loading labels ajax_general_loading=Loading... #header header_my_account=My Account header_koodo_mobile_self_serve=Koodo Mobile Self Serve #Self Registration registration_getting_started=Get started registration_need_help=Need Help? registration_create_profile=Create profile registration_register=Register registration_register_successful=Registration successful registration_continue=Continue registration_steps_info1=To register, you need to tell us a little bit about yourself registration_steps_info2=To set up your account access, enter your name and mobile phone number. registration_firstname=First name registration_lastname=Last name registration_steps_info_firstlastname=Enter your first and last name as they appear on your monthly bill or service agreement. registration_telus_mobilenumber=Koodo mobile phone number registration_clientaccountnumber=Client account number registration_onlineaccess_1=Need online access but don't have a phone for this account? registration_onlineaccess_2=I don't have a phone associated with this account, but I am the account manager or owner. registration_onlineaccess_3=To confirm you're eligible to access information for this account online, enter the Koodo client account number. registration_onlineaccess_4=Located at the top of your paper bill. registration_onlineaccess_5=Your client account number is located at the top of your bill registration_showaccount_info_1=To confirm you're eligible to access information for this account online, enter the Koodo client account number. registration_hello=Hello registration_tm_phonenumber=Koodo Mobile phone number: registration_tm_accountnumber=Koodo Mobile account number: registration_security_credentials_info_msg1=Enter your security details registration_security_credentials_info_msg2=For security purposes, enter your Koodo client account number,Postal code registration_security_credentials_info_msg4=For security purposes, enter your postal code registration_security_credentials_postpaid_1= For security purposes, registration_security_credentials_postpaid_2=enter registration_security_credentials_postpaid_3=Koodo client account number registration_security_credentials_postpaid_4=PIN registration_security_credentials_postpaid_5=Driver's License Number registration_security_credentials_postpaid_6=Social Insurance Number registration_security_credentials_postpaid_7=Enter only the last 4 digits. registration_security_credentials_postpaid_8=For security purposes, enter one of the following pieces of information registration_security_credentials_postpaid_9=or registration_security_credentials_postpaid_10= the last 4 digits of your social insurance number. registration_security_credentials_postpaid_11=Enter one of the following registration_security_credentials_postpaid_12=Enter the following registration_security_credentials_postpaid_13=and registration_security_credentials_postpaid_14=Date Of Birth registration_security_credentials_postpaid_15=Postal Code registration_security_credentials_postpaid_16=mm/dd/yyyy registration_accountnumber_help=Located at the top of the paper bill registration_security_credentials_info_msg3=For security purposes, enter your PIN. registration_pin=PIN registration_postalcode=Postal Code registration_postalcode_help=Enter it as it appears on your bill registration_owner_success_msg1=Thank you for registering for online account access registration_owner_success_msg2=Within the next few minutes, you will receive an email to the address you provided, which contains validation instructions. registration_owner_success_msg3= We recommend you complete the validation process as soon as possible. registration_owner_success_msg4=Your request for account has been forwarded to youe account ownere for their approval registration_firstname_required=First name is a required field registration_lastname_required=Last name is a required field registration_phonenumber_required=Mobile phone number is required registration_phonenumber_invalid=Enter a 10 digit phone number registration_errors_messages=The following fields need to be updated registration_errors_registration_clientnumber_required=Client account number is required registration_errors_registration_clientnumber_format_incorrect=Please enter no more than 9 characters registration_errors_registration_pin_required=PIN is required registration_errors_registration_pin_format=PIN must be 4 to 6 numbers long and not begin with 0 registration_errors_registration_dl_format=Driver's license must be alpha numeric registration_errors_registration_sin_format= Last 4 digits of SIN is required registration_errors_registration_postalcode_required=Postal code is required registration_errors_registration_postalcode_format_incorrect=Please enter a valid postal code. registration_data_validation_error=Input data validation failed. registration_error_account_notfound=Account could not be found registration_error_account_subscriberaccount=You are probably a subscriber.Registration not allowed for a subscriber account registration_error_registration_notallowed=Registration not allowed for corporate accounts registration_error_pin_dont_match=PIN does not match registration_invalid=information entered does not match with the account info registration_sin=Social Insurance Number registration_driverLic=Driver's License Number registration_errors_registration_sin_required=Last 4 digits of SIN is required registration_errors_registration_dl_required=Driver's license is required Registration_error_nosin_nodl=The information provided does not match our records. Please contact customer service at 1-866-KOODO (1-866-995-6636) in order to complete your registration. Thank you for your patience. registration_security_pin_drvLic=For security purposes, enter one of the following peices of information: Koodo Mobile PIN or your driver's license number. registration_security_pin_drvLic_sin=For security purposes, enter one of the following peices of information: Koodo Mobile PIN, driver's license number or the last 4 digits of your social insurance number. registration_security_pin_sin=For security purposes, enter one of the following pieces of information: Koodo Mobile PIN or the last 4 digits of your social insurance number. registration_security_sin_drvLic=For security purposes, enter one of the following pieces of information: Driver's license number or the last 4 digits of your social insurance number. registration_security_pin_only=For security purposes, enter your PIN. registration_fields_general_update=The following items need to be updated registration_locked=Registration has been locked registration_account_locked=For security purposes, online registration for your account has been locked. registration_incorrect_info_locked=The information you have entered is incorrect and you have now exhausted the maximum number of attempts allowed. registration_try_again_one_hour=You can try again in one hour or contact TELUS at 1-866-995-6636 or *611 from your mobile phone. registration_error_account_almostlocked=The information you have entered is incorrect. For security purposes, your account will be temporarily locked if you fail to enter the correct account information on your next attempt. error_msg_service_temporarily_unavailable=Service not available error_msg_technical_difficulties=experiencing technical difficulties. error_msg_try_again_later=Try again system_error_service_1=Unable to process request system_error_service_2=Our site is currently experiencing technical difficulties, so we are unable to process your request at this time. system_error_service_3=Please try again later. system_error_service_4=If still unsuccessful, please call Koodo Customer Service at *611 from your Koodo phone, or at 1-866-995-6636 from a landline phone. registration_account_validation_error=Information entered does not match with the account info. customer_profile_error=We are unable to find any record of your registration.As your registration may have expired, please contact your administrator or try registering again. registration_owner_help_whatisthis=what is this? registration_owner_help_whatisthis_pin=What is my PIN? registration_owner_help_pin_exp1=Typically, you set up your Personal Identification Number(PIN) when you activate or secure your account registration_owner_help_pin_exp2=if you don't have a PIN or don't remember it, dial *611 on your Koodo mobile phone. registration_owner_help_close=Close footer_link_1=Privacy Policy footer_link_2=Service terms footer_link_3=Legal footer_link_4=TELUS sites footer_link_5=telusmobility.com footer_link_6=2010 TELUS Communications Company footer_link_URL_1=http://about.telus.com/legal/privacy/privacy.html footer_link_URL_2=/en/ON/service_terms/ footer_link_URL_3=http://about.telus.com/legal/terms_conditions.html footer_link_URL_4=http://about.telus.com/legal/other_sites.html footer_link_URL_5=http://www.telusmobility.com/ javascript_errors_firstlastname=numeric is not allowed javascript_errors_phonenumber=10 digit number javascript_btn_loading=loading... javascript_errors_can=CAN must be numeric and no longer than 8 digits javascript_errors_postalcode=postal code is invalid javascript_errors_sin=must be the last 4 digit of the sin common_error_profile1=User profile already exists #Assisted Registration assisted_registration_mismatched_validation_generic=The information entered does not match, what we have on file. Please try again. assisted_registration_error_with_profile_1_no_profile=The link that you have attempted to use is no longer available and has expired. assisted_registration_error_with_profile_2_profile_already_active=Profile already activated previously. assisted_registration_error_with_profile_3_more_than_one_ban_linkage=More than one pending linkage exists. assisted_registration_error_with_profile_4_no_ban_linkage=No account is linked to this profile. assisted_registration_error_with_profile_5_profile_not_pending=The profile is not in the pending state. assisted_registration_error_with_profile_6_profile_pending_expired=Your registration has expired. Please call your customer service representative. assisted_registration_register=Sign Up assisted_registration_get_started=Get Started assisted_registration_hello=Hello assisted_registration_enter_security_details=Enter your security details. assisted_registration_for_security_purposes=For security purposes, please provide the following pieces of information. assisted_registration_profile_error_title=Error Occurred during Assisted Registration. post_registration_message_1=Thank you for registering for online account access. post_registration_message_2=Within the next few minutes, you will receive an email to the address you provided, which contains validation instructions. post_registration_message_3=We recommend you complete the validation process as soon as possible. post_registration_message_4=Your request for account access has been forwarded to your account owner for their approval. post_registration_message_5=Your request to manage account number post_registration_message_6=on someone's behalf has been forwarded to the account owner for their approval. #Success page for Assisted Reg post_assistedregistration_message_1=You have successfully registered for Self Serve access. post_assistedregistration_message_2=Log in using your email address and password. post_assistedregistration_message_thankyou=Thank you! post_assistedregistration_heading_yourdone=You're Done! post_assistedregistration_heading_continue=View Your Account post_assistedregistration_message_thank_ss_regn=Thank you for completing our Self Serve registration. #Delta Enrolment delta_enrolment_thanks=Thanks delta_enrolment_heading=Account Owner access information delta_enrolment_heading2=Provide additional details for Account Owner access delta_enrolment_verfication_summary=Enter the following information to verify ownership of the account(s) linked to your online profile. delta_enrolment_security_heading=Security information delta_enrolment_drivers_license_description=Driver's License Number delta_enrolment_SIN_description=SIN delta_enrolment_SIN_instructions=Enter only the last 4 digits of your Social Insurance Number. delta_enrolment_prepaid_heading=TELUS Prepaid account delta_enrolment_prepaid_summary=Your online profile is also linked to a Prepaid account. Please confirm the PIN to verify ownership. delta_enrolment_prepaid_phone_number=Phone number: delta_enrolment_PIN_description=PIN delta_enrolment_PIN_question_link_description=What is this? delta_enrolment_PIN_question=What is my PIN? delta_enrolment_PIN_answer1=Typically, you set up your Personal Identification Number (PIN) when you activate or secure your account. delta_enrolment_PIN_answer2=If you don't have a PIN or don't remember it, dial *611 on your Koodo mobile phone. delta_enrolment_continue_button_title=Continue delta_enrolment_skip_button_title=Skip delta_enrolment_close_button_title=Close delta_enrolment_privacy_heading=Privacy Policy delta_enrolment_service_terms_heading=Service terms delta_enrolment_legal_heading=Legal delta_enrolment_other_sites_heading=TELUS sites delta_enrolment_telus_link=telusmobility.com delta_enrolment_copy=2010 TELUS Communications Company delta_enrolment_upgrade_page_title=Self Serve profile information confirmed | Koodo Mobile delta_enrolment_upgrade_heading=Self Serve profile information confirmed delta_enrolment_upgrade_thank_you=Thank you delta_enrolment_upgrade_summary1=You have updated your Self Serve profile information. delta_enrolment_upgrade_summary2_heading=You have Account Manager access delta_enrolment_upgrade_summary2_description1=You now have Account Manager access. If your name is on the Koodo bill, you need Account Owner access. Account Owners can determine online access for all members. delta_enrolment_upgrade_summary2_description2=If your name is on the Koodo bill, you need Account Owner access. delta_enrolment_upgrade_summary2_description3=Continue to provide Account Owner information, or Skip if you do not require Account Owner access. delta_enrolment_upgrade_summary2_description4=You can now access your online account as an Account Manager. You will be able to manage yourself and others on the account. delta_enrolment_confirmation_sub_page_title1=Online access delta_enrolment_confirmation_owner_page_title1=Account Owner delta_enrolment_confirmation_page_title2=information confirmed | Koodo Mobile delta_enrolment_confirmation_sub_header1=Online delta_enrolment_confirmation_owner_header1=Account Owner delta_enrolment_confirmation_header3=access information confirmed delta_enrolment_confirmation_owner_upgrade_header=Upgraded to Account Owner delta_enrolment_confirmation_owner_upgrade_summary=You have provided the correct verification information and can now Login to Your Account as the Account Owner. delta_enrolment_login_button_title=Log in delta_enrolment_confirmation_owner_upgrade_no_email_validation_description1=Your final step is to validate your email address. delta_enrolment_confirmation_owner_upgrade_no_email_validation_description2=How do I validate my email address? delta_enrolment_confirmation_owner_upgrade_no_email_validation_description3=1. Soon you'll receive an email containing validation instructions delta_enrolment_confirmation_owner_upgrade_no_email_validation_description4=2. Click on the link within the email to complete the validation step. delta_enrolment_confirmation_owner_upgrade_no_email_validation_description5=Once you have completed the validation you will use delta_enrolment_confirmation_owner_upgrade_no_email_validation_description6=to log in to Self Serve. Your old username and password are no longer valid. delta_enrolment_confirmation_owner_upgrade_no_email_validation_description7=You must validate your email address within 7 days. delta_enrolment_confirmation_owner_upgrade_no_email_validation_link_title=Back to koodomobile.com delta_enrolment_confirmation_header=You're almost done! delta_enrolment_confirmation_header4=Thank you delta_enrolment_confirmation_header2=You must now validate your email address before you can go any further. delta_enrolment_confirmation_header5=You have updated your online access information. delta_enrolment_confirmation_email_validated_description1=From now on, please use delta_enrolment_confirmation_email_validated_description2=to access Self Serve information online. delta_enrolment_confirmation_no_email_validation_description1=How do I validate my email address? delta_enrolment_confirmation_no_email_validation_description2=1. Soon you'll receive an email containing validation instructions delta_enrolment_confirmation_no_email_validation_description3=2. Click on the link within the email to complete the validation step. delta_enrolment_confirmation_no_email_validation_description4=Once you have completed the validation you will use delta_enrolment_confirmation_no_email_validation_description5=to log in to Self Serve. Your old username and password are no longer valid. delta_enrolment_confirmation_no_email_validation_description6=You must validate your email address within 7 days. delta_enrolment_confirmation_no_email_validation_link_title=Back to koodomobile.com #Delta Enrolment online_access_delta_title=Online access information confirmed | Koodo Mobile online_access_delta=Self Serve profile information confirmed online_access_delta_updated=You have updated your Self Serve profile information. online_access_delta_account_manager=updated You have Account Manager access online_access_delta_p1=You now have Account Manager access. If your name is on the Koodo bill, you need Account Owner access. Account Owners can determine online access for all members. online_access_delta_p2=Continue to provide Account Owner information, or Skip if you do not require Account Owner access at this time. online_access_delta_continue=Continue online_access_delta_skip=Skip delta_enrolment_upgrading_our_systems=We're upgrading our systems delta_enrolment_need_help=Need Help? delta_enrolment_pre_message1=We're upgrading the Self Serve login process to make access easier and more secure. We'll need some additional info from you to update your account. Don't worry, it won't take too much of your time. delta_enrolment_pre_message2=You'll need to have a valid email address ready to proceed with the upgrade. delta_enrolment_pre_message3=Afterwards, you'll be able to login with your email address instead of using a username. delta_enrolment_log_in_details_updated=Your Self Serve profile has been updated delta_enrolment_you_now_have_account_manager_access=You now have Account Manager access to Self Serve. delta_enrolment_upgrade_to_account_owner=Upgrade to Account Owner delta_enrolment_upgrade_message_1=If your name is on the Koodo bill, you need Account Owner access. Account Owners are responsible for paying the bill and ensuring the account remains in good standing. delta_enrolment_responsibilities=Responsibilities delta_enrolment_account_manager=Account Manager delta_enrolment_account_owner=Account Owner delta_enrolment_oversee=Oversee the account delta_enrolment_view_account_activity=View account activity delta_enrolment_add_services=Add services and change rate plans delta_enrolment_determine_online_access=Determine online access delta_enrolment_account_members_only=account members only delta_enrolment_account_members_managers_owners=account members, managers and owner delta_enrolment_receive_renewal_offers=Receive renewal offers delta_enrolment_paying_the_bill=Paying the bill and ensuring the account remains in good standing delta_enrolment_upgrade_bottom_message1=Select Continue to become an Account Owner. You'll be asked to reconfirm security information that you provided us when you first set up your mobile phone service. We need this information again to confirm your identity. delta_enrolment_you_will_need=To upgrade to Account Owner, you will need the following delta_enrolment_you_will_need_either=To upgrade to Account Owner, you will need either delta_enrolment_drivers_license=Driver's License Number delta_enrolment_sin=Social Insurance Number (you will only need to enter last four digits) delta_enrolment_pin=Personal Identification Number (PIN) delta_enrolment_upgrade_bottom_message2=Skip if you do not require Account Owner access or you want to upgrade after you've logged in to your account. delta_enrolment_button_upgrade=Upgrade to Owner delta_enrolment_button_later=I'll do it later owner_info_delta_title=Account Owner access information | Koodo Mobile owner_info_delta_h1=Account Owner access information owner_info_delta_h2=Provide additional details for Account Owner access owner_info_delta_p1=Enter the following information to verify ownership of the account(s) linked to your online profile. owner_info_delta_security1=Security information owner_info_delta_dl=Driver's License Number owner_info_delta_SIN=SIN owner_info_delta_SIN_help=Enter only the last 4 digits of your Social Insurance Number. owner_info_delta_PIN=PIN owner_info_delta_what_is_pin=What is my PIN? owner_info_delta_what_is_pin_p1=Typically, you set up your Personal Identification Number (PIN) when you activate or secure your account. owner_info_delta_what_is_pin_p2=If you don't have a PIN or don't remember it, dial *611 on your Koodo mobile phone. email_info_delta_title=Self Serve profile information confirmed email_info_delta_updated=You have updated your Self Serve profile information. email_info_delta_confirm=Confirm your email address email_info_delta_p1=Within the next few minutes you should receive a confirmation email from us. email_info_delta_p2=Please follow the instructions in the email to confirm your registration. We recommend that you complete the instructions contained in the email as soon as possible. email_info_delta_p3=If you don't do so within 7 days, you'll need to re-register. email_info_delta_p4_1=Once confirmed, you will use email_info_delta_p4_2=to access Self Serve information online. email_info_delta_back_to_koodo=Back to koodomobile.com NO_ACCESS=Access Not Permitted INVALID_INPUT_FOR_DATA_ACCESS=One or more inputs are invalid for accessing data ALREADY_EXISTS=Specified Object Already Exists SYSTEM_ERROR=Runtime System Error INVALID_CORP_ACCOUNT=Registration not allowed for specified corporate account. REG_ROLE_BUSINESSOBJECT_MISMATCH=Registeration for BusinessObject does not match the role. REG_INVALID_NUMBER_OF_BANS=Profile is attached to invalid number of BANs. REG_ACCOUNT_OWNER_EXISTS=Account Owner already exists REG_ACCOUNT_MEMBER_EXISTS=Account Member already exists NO_ACCOUNT_OWNER_EXISTS=No Account Owner exists NO_ACCOUNT_MANAGER_EXISTS=No Account Manager exists REQUEST_ALREADY_REJECTED=Request already rejected ACCOUNT_CANCELLED=Account Cancelled SUB_CANCELLED=This functionality is not available on cancelled phone numbers registration_error_account_cancelled=Registration is not possible for cancelled services. link_error_account_cancelled=Linking is not possible to cancelled services. # Role Management (and it's a biggie) rm_page_title=Manage Self Serve Access rm_account_number=Account number rm_secondary_title=You can set up or change the role of any member associated with this account. A member's role determines that person's level of online access.In the table below, the customer name is what appears on your Koodo bill.The log in name and email are what each member uses to access his or her Self Serve account. rm_search=Search rm_change1=You have successfully changed rm_change2='s role rm_remove1=You have removed rm_remove2='s online account access. rm_approve1=You have approved rm_approve2='s online access request rm_decline1=You have declined rm_decline2='s online access request rm_cancel=You have canceled rm_cancel2='s invitation for online access. rm_invite1=You have sent an invitation to register for online account access to rm_invite_manager=You have sent an invitation to register for online account access to rm_owner=You have been successfully upgraded to account owner. rm_client_name=Customer Name rm_online_access_details=Login Name and Email rm_role=Role rm_options=Options rm_give_access_to_nophone=Give access to someone without a phone on this account rm_as_acct_manager=(As an account manager) rm_send_invite=Send invite for access #cancelinvite rm_ci_cancel=Cancel rm_ci_message1='s invitation rm_ci_message2=You are about to cancel the access invitation sent to rm_generic_at=at rm_ci_message3=After you have confirmed the cancellation, rm_ci_message4=will receive an email from us rm_ci_message5=Please note you can resend another invitation at anytime. rm_generic_confirm=Confirm rm_generic_cancel=Cancel #removeAccount rm_ra_remove=Remove rm_ra_message1='s online account access rm_ra_message2=You have elected to remove rm_ra_message3='s online account access. This change does not affect phone service in any way rm_ra_message4=Account members without access cannot view any of their account details when they log on to this site rm_ra_message5=To grant them access again, you can send an invitation to register for online access rm_ra_message6=Once you confirm this change, rm_ra_message7=will receive a change notification email #modify role manager rm_mrm_message1=Upgrade rm_mrm_message2=to manager rm_mrm_message3=The manager is authorized by the Account Owner to oversee this account and can rm_mrm_message4=view account activity rm_mrm_message5=add services rm_mrm_message6=change rate plans rm_mrm_message7=Managers can also determine the online access roles for members, but not for the owner or other managers rm_mrm_message8=Once you confirm this change, rm_mrm_message9=will receive an email outlining this new role #modify member rm_mm_message1=Change rm_mm_message2=to member rm_mm_message3=Members can view their own account activity, but cannot make any changes rm_mm_message4=Once you confirm this change rm_mm_message5=will receive an email outlining this new role #modifymember_nophone rm_mmnp_message1=Change rm_mmnp_message2=to member rm_mmnp_message3=Members can view their own account activity, but cannot make any changes rm_mmnp_message4=Please select the number(s) to which rm_mmnp_message5=will have online access to as a member rm_mmnp_message6=Once you confirm this change rm_mmnp_message7=will receive an email outlining this new role #confirm access rm_ca_message1=Approve rm_ca_message2='s request for account access rm_ca_message3=has requested online account access using the email rm_ca_message4=To the phone number(s) rm_ca_message5=If you approve rm_ca_message6=will be authorized to oversee this account, view account activity, add services, or change rate plans #approve access rm_aa_message1=Assign rm_aa_message2=a role rm_aa_message3=Select a role for rm_aa_message4=and click confirm rm_aa_message5=Manager rm_aa_message6=Member #deny access rm_da_message1=Decline rm_da_message2='s request for online access rm_da_message3=Once you decline this request rm_da_message4=will be informed via email of your decision #cannot be completed rm_cbc_message1=Your request Cannot be completed rm_cbc_message2=Someone with Role Management access has already submitted this request rm_cbc_message3=Please click on the continue button to see the updated status #role management Send Invite page rm_si_page_title=Invite for online access to this account rm_si_message1=An invitation with registration instructions will be emailed to the address you provide rm_si_message2=If the member already has an online profile associated with that email address for another account, they will be able to view both accounts when they log in rm_si_message3=If the account member does not already have a profile, they will be able to register and create one rm_si_message4=You will receive a confirmation email once they have accepted your invitation rm_si_message5=Phone number rm_si_message6=First name rm_si_message7=Last name rm_si_message8=Email rm_si_message9=Manager rm_si_message10=Member rm_si_send_invite=Send invite rm_si_message11=Retype email rm_si_note=Note: Koodo is not responsible for incorrect registrations resulting from invitations being sent to the wrong person rm_si_confirm1=Confirm invitation to rm_si_confirm2=You are sending an invitation to the following member rm_si_confirm3=at rm_si_confirm4=In the role of rm_si_confirm5=You will receive an email when rm_si_confirm6=registers rm_si_confirm7=To access account information for this phone number account_selector_next=Next account_selector_previous=Previous #rolemanagement various rm_invite=Send invite for online access rm_cancelInvite=Cancel invitation rm_confirmAccess=Confirm access request rm_removeAccess=Remove access rm_downgradeToMember=Change to member rm_upgradeToManager=Upgrade to manager rm_upgradeToOwner=Upgrade to owner rm_manageAccountMembers=Manage account members rm_AccountOwner=Owner rm_AccountManager=Manager rm_AccountMember=Member rm_AccessPending=Access Pending rm_NoAccess=No Access rm_Unassigned=Unassigned rm_client_cancelled=Service cancelled rm_oa_bubble_text=Why Upgrade? If the bill for this account has your name on it, then you're the owner! Upgrading your Self Serve access to Owner only takes a few minutes. rm_oa_bubble_text1=Why Upgrade? rm_oa_bubble_text2=If the bill for this account has your name on it, then you're the owner! Upgrading your Self Serve access to Owner only takes a few minutes. #rolemanagement account_owner_upgrade_security page rm_oa_page_title=Account Owner access information rm_oa_page_title_2=Provide additional details for Account Owner access rm_oa_text1=The owner is responsible for paying the bill and ensuring that the account remains in good standing. The owner can also view account activity, add services, change rate plans and determine online access roles for all members. rm_oa_text2=Enter the following information to verify ownership of the account: rm_oa_dlc=Driver's License Number rm_oa_security_info=Security information rm_oa_sin=SIN rm_oa_sin_text1=Enter only the last 4 digits of your Social Insurance Number. rm_oa_sin_ptn=Phone number: rm_oa_pin=PIN rm_oa_what_is_this=What is this? rm_oa_close=Close rm_oa_what_is_pin=What is my PIN? rm_oa_pin_text1=Typically, you set up your Personal Identification Number (PIN) when you activate or secure your account. rm_oa_pin_text2=If you don't have a PIN or don't remember it, dial *611 on your TELUS mobile phone. rm_oa_continue=Continue rm_oa_cancel=Cancel #tab retrieval tab_retrieval_header=Whose Tab should we use for this order? tab_retrieval_phone_number=Phone number tab_retrieval_name=Name tab_retrieval_current_tab=Current Tab tab_retrieval_account=Account tab_retrieval_submit=Continue tab_retrieval_error_choose_a_sub=Please select a phone on your account to continue with this purchase. #Contact us contact_emailus=Email Us. contact_welcome_gotaquestion=Have a question for us? Help is right around the corner.
contact_welcome_gotaquestion2=We do need you to answer a few questions for us first, to make sure you get a speedy answer. contact_welcome_gotaquestion3=First, do you have an active Koodo phone? contact_yeskoodoaccount=If you are a monthly customer with us or have a question about this product, select this option contact_nokoodoaccount=If you are a prepaid customer with us or have a question about this product, select this option contact_welcome_error=Please select whether or not you have an active Koodo phone. contact_what_is_this=What's this about? contact_what_would_you=What would you like to contact us about? contact_next=Next contact_one_more_thing=One more thing... contact_little_more_info=Now just to get a little more info to help you out! contact_back=Back contact_email_us=Email Us contact_try_this_first=Try this first... contact_check_this_out=Check this out: contact_do_it_yourself=Do it yourself on Self-Serve: contact_if_this_answered=If this answered your question, click on Next.
Otherwise, click on Email Us. contact_authorization_required=Self Serve Login contact_authenticate_yourself=If you are a Koodo customer, you can email us without signing in, however we can only offer limited information this way. We recommend you select the Login to Self Serve option. contact_you_can_also_send=If you are not yet a Koodo customer, please select Send us an email without logging in to Self Serve. contact_see_details=See details contact_will_be_directed=Note: You will be directed to our Self Serve login page. Once you successfully login, you will be brought back here to submit your email. contact_donot_have_selfserve_account=You can also email us without signing in, however we can only offer limited information this way. contact_feesmayapply=For certain transactions a service and support fee may apply. contact_seedetails=See details contact_dont_have_login=Don't have a Self Serve login? contact_register_for_ss=Register for Self Serve contact_retrieve_password=Retrieve Lost Password contact_once_registered_click=Once registered, click on the validate link that we will send to you. We can't authenticate you without this. contact_forgot=Forgot your username or password? contact_authenticate_using_selfserve=Login to Self Serve contact_authenticate_using_pin=Send us an email contact_send_email2=Send us an email contact_without_auth=without logging in to Self Serve contact_not_preferred=this is not the preferred option contact_its_preferable_to_authenticate=Note: It is preferred that you login, as we cannot send you any personal information without it, such as billing information. contact_contact_info=If you prefer to call us, here is our contact info contact_send_email=Send us an email. contact_contact_Information=Contact Information contact_name=Name contact_emailaddress=Email Address contact_mobilephone_number=Koodo Phone Number or Contact # contact_send=Send contact_your_question=Your Question contact_help_is_on=Help is on its way! contact_thank_you=Thank you for your message.
Someone will get back to you within 1 business day. contact_done=Done contact_problem_solved=Problem solved! contact_glad_to_hear=Glad to hear we were able to help you out!
If you haven't already registered for self-serve, you still can. contact_us_select_a_btn_message_common=Please make a selection before you click on next. contact_us_select_a_btn_message_qtype=Please select any one of the questios type. contact_us_select_a_btn_message_qdtl=Please select any one of the details questios. contact_us_select_a_btn_message_auth_method=Please select any one of the authentication method. contact_us_select_a_btn_message_auth_PIN=Please fill Account number and PIN. contact_us_auth_4_6digits=(4 to 6 digits) contact_us_auth_same_pin=This is the same PIN as when you call us contact_us_select_a_btn_message_email=Please fill in missing information contact_us_select_a_btn_message_others=other_msg contact_us_customer_number=customer number contact_us_enter_pin=Enter your PIN: contact_us_unsecure_contact_phone_number=Koodo Phone # or Contact # (10 digits) contact_us_mailerror1=We're having some trouble sending your email. Please try again later, or contact_us_mailerror2=contact us contact_us_mailerror3=using a different option. # new for SSPA/SSPN - Billing and Credit Limit portlets ecare_billing_passDue=Account is past due ecare_billing_accountInfomation=Important account information ecare_billing_alreadyPaid=Already paid? Let us know ecare_billing_close=Close ecare_slp_heading2=Spending Limit Program ecare_slp_desc_2=To avoid interruptions of service and additional charges keep your balance under {0}. ecare_slp_creditLimit=Credit limit: ecare_slp_minimumPayment=Minimum payment amount: ecare_slp_minimumPayment_info=

Minimum payment amount

This is your bill plus any charges over {0} incurred since your last bill.

ecare_slp_currentBalance=Current balance ecare_slp_currentBill=Outstanding bill amount: ecare_slp_overageCharge=Charges since your last bill: ecare_slp_overageCharge_info=

Charges since your last bill

Refers to any usage exceeding what's included in your rate plan, such as long distance, data and roaming charges.

ecare_slp_total=Total