#Common
pagination_page=Page
pagination_page_next=next
pagination_page_previous=previous
#Common
common_required_fields=indicates required fields
common_thank_you=Thank you
common_success_info=Your koodomobile.com profile has been successfully updated.
common_button_done=Done
common_yes=Yes
common_no=No
common_next=Next
common_cancel=Cancel
common_thanks=Thanks!
common_note=Note:
common_return_overview=Return to your account overview
common_logout=Logout
#Headers
header_register=Sign Up
header_telus_mobility=Koodo Mobile
header_delta_confirm=Confirm your online access information
#Permission Codes
create_permission_codes_heading2=Create permission codes
create_permission_codes_heading_number=Number
create_permission_codes_heading_name=Name
create_permission_codes_heading_account=Account
create_permission_codes_heading_permissioncode=Permission Code
create_permission_codes_heading_codeexpiry=Code Expiry
create_permission_codes_heading_create=Create
create_permission_codes_search_msg=Find a specific subscriber by phone number
create_permission_codes_search_phone=Phone number
create_permission_codes_search_accountNumber=Client account number
create_permission_codes_search=Find
create_permission_code_account_not_found=Account could not be found
create_permission_code_accountnumber_required=Account number is required
create_permission_code_accountnumber_not_valid=Please enter no more than 9 characters
create_permission_code_phonenumber_required=Phone number is required
create_permission_code_phonenumber_not_valid=Enter a 10 digit phone number
create_permission_code_create=Create codes
create_permission_code_readio_selection_required=Need to select either the account number or phone number for search
#Linking Account
linking_account_heading2=Link TELUS Mobility Accounts
linking_account_msg_madatory=indicates required fields
linking_account_msg_info=For the linking account, identify your role.
linking_account_your_role=Your role
linking_account_payment_responsible=Account owner. I receive a bill for this account.
linking_account_subscriber=Account subscriber. Someone else receives a bill for this account on my behalf.
linking_account_prepaid=Pay and Talk client. I pay for airtime in advance.
linking_account_owner_info=Account owner or account administrator
linking_account_owner_client_number=Client account number
linking_account_owner_pin=PIN (Personal Identification Number)
linking_account_owner_postal_code=Postal Code
linking_account_success_thankyou=Thank you
linking_account_success_info=You have successfully linked a Koodo Mobile Account to your koodomobile.com profile.
linking_account_success_anotherlink=Link another Koodo Mobile account
linking_account_subscriber_info=Account subscriber
linking_account_subscriber_phonenumber=Phone number
linking_account_subscriber_phonenumber_fieldhelp=Your Koodo Mobile phone number.
linking_account_subscriber_permission_code=Permission code
linking_account_subscriber_permission_code_fieldhelp=Enter the code assigned to you by your account administrator.
linking_account_prepaid_info=Pay and Talk client
linking_account_prepaid_phonenumber=Phone number
linking_account_prepaid_pin=PIN
linking_account_prepaid_pin_fieldhelp=4 to 6 digits, created when you activated or secured your account.
linking_account_prepaid_pin_total=Personal Identification Number
linking_account_owner_accountnumber_fieldhelp=Located at the top of your bill.
linking_account_owner_pin_fieldhelp=4 to 6 digits, created when you activated or secured your account.
linking_account_btn_continue=Continue
linking_account_btn_cancel=Cancel
linking_account_success_phonenumber=Phone number
linking_account_success_clientaccno=Client account number
linking_account_error_pin_required=Pin is required
linking_account_error_postalcode_required=Postal code is required
linking_account_error_postalcode_invalid=Invalid postal code
linking_account_error_phonenumber_required=Phone number is required
linking_account_error_phonenumber_is_invalid= Enter a 10 digit phone number
linking_account_error_premissioncode_required=Permission code is required
linking_account_error_accountnumner_required=Account number is required
linking_account_owner_success=You have successfully linked the following Koodo client account to your access profile
linking_account_manager_success_1=Your request to manage account number
linking_account_manager_success_2=on someone's behalf has been forwarded to the account owner for their approval.
linking_account_manager_success_3=You will receive an email when your request is approved or denied. Once approved, you will be able access this account when you log in.
linking_account_member_success_1=Your request to link phone number
linking_account_member_success_2=to your access profile has been forwarded to the account owner for their approval.
linking_account_member_success_3=You will receive an email when your request is approved or denied. Once approved, you will be able access this account when you log in.
linkaccount_error_id_info_not_valid=The information entered cannot be validated. Please verify the information.
linkaccount_error_id_duplicate_attach=Account is already attached to the profile
link_account_heading1_q1=Link accounts
link_account_heading2_q1=Link another account to my online access profile
link_account_heading3_msg1_q1=Enter details for the account you want to link to your profile
link_account_heading3_msg2_q1=If you want to link another account to your online access profile, provide information about that account.
#Unlink Account
unlink_account_heading=Unlink accounts
unlink_account_heading2=Unlink Koodo Mobile Accounts
unlink_account_admin_acccount=Administrated accounts
unlink_account_subscriber_acccount=Subscriber accounts
unlink_account_acccount_owner_name=Account owner name
unlink_account_acccount_account=Client account
unlink_account_phone_numbers=Associated phone number
unlink_account_phone_numbers_1=Number of associated
unlink_account_phone_numbers_2=phone numbers
unlink_account_button_unlink=Unlink account
unlink_account_confirm_heading=Confirm details
unlink_account_confirm_info=Confirm you want to unlink this account:
unlink_account_success_thankyou=Thank you
unlink_account_success_info=You have successfully unlinked a Koodo Account from your koodomobile.com profile
unlink_account_success_another_account=Unlink another Koodo account
unlink_account_search_account_number=Client account number
unlink_account_search_phonenumber=Phone number
unlink_account_search_unlink=Unlink
unlink_account_sub_account_not_found=Subscriber accounts not found
unlink_account_admin_account_not_found=Admin accounts not found
unlink_account_sub_number=Number
unlink_account_sub_accounttype=Account type
unlink_account_sub_owner_name=Account owner name
unlink_account_find=Find
unlink_account_btn_confirm=Confirm
unlink_account_btn_cancel=Cancel
unlink_account_btn_unlink=Unlink account
unlink_account_not_found=Account could not be found
# 2010 Q1
unlink_account_header_2=Unlink an account from my online access profile
unlink_account_instruction_p1=You can unlink any account from your current online access profile, except your primary owner account.
unlink_account_instruction_p2=Once you unlink an account, you will no longer be able to access it or view its details using the username/email you used to log in this time.
unlink_account_the_account_owner=The account owner
unlink_account_confirmation_message=Confirm you want to unlink this account from your current online access profile.
#Change Name
change_name_heading=Change your name
change_name_existing=Existing name
change_firstname_new=New first name
change_lastname_new=New last name
change_name_button=Change name
change_name_new=New name
change_name_error_firstname=Please enter a first name
change_name_error_lastname=Please enter a last name
change_name_error_firstname_length=First name cannot exceed 40 characters
change_name_error_lastname_length=Last name cannot exceed 60 characters
#Change Password
change_password_heading=Change your password
change_password_new_password=New password
change_password_retype_password=Re-type password
change_password_instructions=Passwords are case sensitive and must be at least 6 characters in length.
change_password_button_change_password=Change password
change_password_error_invalid=You may not re-use a previously used password and your new password must only contain alphanumeric characters. Please select another password.
change_password_error_locked=Account locked
change_password_error_password_short=Your new password must be at least 6 characters in length
change_password_error_password_empty=Please enter a new password
change_password_error_confirm_empty=Please confirm the password
change_password_error_password_mismatch=New password and confirmed password do not match
change_password_error_space=Your new password may not contain spaces
#Change email
change_email_heading=Change Email Address
change_email_subheading=Enter a new email address
change_email_intro_text=Use this email address to Login to Your Account.
change_email_existing=Existing email:
change_email_new=New email
change_email_button_change_email=Continue
change_email_success_intro=You have successfully updated your email address.
change_email_success_note_msg=A notification message has been sent to this email address. Please follow the instruction in order to validate your new email address.
change_email_success_ad_link=View Account Details
change_email_success_p_link=Change Password
change_email_success_sqa_link=Change Your Security Question and Answer
change_email_marketing=I would like to receive email notification of special events and services that are offered by Koodo.
change_email_marketing_receive=Receive email notification
change_email_error_invalid_email=Invalid email address
change_email_error_empty=Email address filed can not be empty
change_email_error_exist=Email address alredy exists. Please choose other Email address.
#Change Security Question
change_security_question_heading=Change your security question
change_security_question_security_question=Security question
change_security_question_security_answer=Security answer
change_security_question_instructions=You will be asked to answer this question if you forget your username or password.
change_security_question_button=Change question
change_security_question_default=Choose a security question
change_security_question_error_question_empty=Please select a question from the drop down list
change_security_question_error_answer_empty=Please enter an answer
#Forgot Password
forgot_password_forgot=Forgot your password?
forgot_password_enter_your_username=Enter your username
forgot_password_username_instructions=First, enter your username. Next, you will be asked the security question you set up for this account. After successfully answering, you will be asked to create a new password.
forgot_password_required_field=Required field
forgot_password_username=Username
forgot_password_answer_your_security_question=Answer your security question
forgot_password_answer_enter_answer=Enter the answer to the security question you set up for this account.
forgot_password_security_question=Security question
forgot_password_security_answer=Security answer
forgot_password_create_new_password=Create new password
forgot_password_enter_and_confirm=Enter a new password and confirm it.
forgot_password_new_password=New password
forgot_password_length=Passwords are case sensitive and must be at least 6 characters in length.
forgot_password_confirm_password=Confirm password
forgot_password_success=You have successfully changed your password.
forgot_password_log_in=Log in
forgot_password_using_your_new_password=using your new password.
forgot_password_forgotten=Forgotten password
forgot_password_error_username=Invalid username
forgot_password_error_username_empty=Please enter a username
forgot_password_error_password_short=Your new password must be at least 6 characters in length
forgot_password_error_answer_empty=Please enter an answer
forgot_password_error_answer_invalid=Your answer is incorrect
forgot_password_error_password_empty=Please enter a new password
forgot_password_error_confirm_empty=Please confirm the password
forgot_password_error_password_mismatch=New password and confirmed password do not match
forgot_password_error_space=Your new password may not contain spaces
#Forgot username
forgot_username_instruction_1=Enter account information
forgot_username_instruction_2=Enter security answer
forgot_username_instruction_3=Forgot your email/username?
forgot_username_instruction_4=Confirm your account info
forgot_username_instrucion_5=Enter the following information to retrieve your login email/username.
forgot_username_instruction_6=Enter your first and last name as they appear on your service agreement or monthly bill
forgot_username_help_1=Need online access but don't have a phone for this account?
forgot_username_help_2=I don't have a phone associated with this account, but I am the account manager or owner.
forgot_username_help_3=To confirm you're eligible to access information for this account online, enter the Koodo client account number.
forgot_username_firstname=First name
forgot_username_lastname=Last name
forgot_username_phonenumber=Koodo mobile phone number
forgot_username_accountnumber=Client account number
forgot_username_too_many_profiles=We found more than one match for the information you entered. Please re-confirm that you're entering the first & last name provided when you setup your Self Serve account. If you're still having trouble, please call *611 from your Koodo phone.
forgot_username_no_profiles=We found no match for the information you entered. Please re-confirm that you're entering the first & last name provided when you setup your Self Serve account. If you're still having trouble, please call *611 from your Koodo phone.
forgot_username_btn_continue=Continue
## eCare ##
#Plan Details
ecare_plan_heading=Plan and Add-ons:
ecare_plan_plan=Plan:
ecare_plan_addons=Add-ons:
ecare_plan_unavailablerateplan=Unavailable
ecare_plan_no_added_services=None
ecare_plan_link_viewplandetails=View Plan Details
ecare_plan_link_viewaddons=View Add-ons
ecare_plan_link_changeaddons=Change Add-ons
ecare_plan_link_changeplan=Change Plan
#Phone Overview
ecare_phoneoverview_heading=Mobile Phone:
ecare_phone_phonenumber=Phone number:
ecare_phone_serialnumber=ESN:
ecare_phone_yoursimnumber=SIM #:
ecare_phone_link_changeYourPhoneNumber=Change Phone Number
ecare_phone_unknown=unknown
#Phone
ecare_phone_plan=Plan:
ecare_phone_addons=Add-ons:
ecare_phone_simnumber=SIM #:
ecare_phone_link_changePlan=Change Plan
ecare_phone_link_changeAddons=Change Add-ons
#Account Details
ecare_account_heading=Account Details
ecare_account_accountNumber=Account number
ecare_account_clientSince=Customer since
ecare_account_mailingAddress=Mailing address
ecare_account_homePhone=Home phone
ecare_account_businessPhone=Business phone
#managed by Portal team
ecare_account_link_changeMailingAddress=Change Your Address
#Billing Details
ecare_billing_heading=Billing
ecare_billing_currentBalance=Current balance
ecare_billing_dueDate=Due date
ecare_billing_lastPaymentDate=Last payment date
ecare_billing_pastDueBalance=Past due balance
ecare_billing_lastPayment=Last payment
ecare_billing_link_makeCreditPayment=Make a Credit Card Payment
ecare_billing_amountowing=Current balance
ecare_billingoverview_totalamount=Total amount
ecare_billingoverview_currentCharges=Current charges
ecare_billingoverview_next=Next pre-authorized payment date
ecare_billingoverview_received=If received by
#Managed by Portal team
ecare_billing_link_ebill=E-Bill
ecare_billing_link_airtimetextwebusage=Airtime Usage/Text & Web Usage
ecare_billing_link_fiveessentials=Five Essentials
ecare_billing_link_billingemailaddress=Billing and Email Address
ecare_billing_link_viewyourbill=View Your Bill
ecare_billing_link_checkairtime=Check Your Airtime Usage
ecare_billing_link_checktextmessage=Check Your Text Message Usage
ecare_billing_link_managefiveessentials=Manage Your Five Essentials
ecare_billing_paymentNotice=Payment may take upto 3 to 5 days to be processed.
#Billing Overview
ecare_billingoverview_heading=Billing Overview
ecare_billingoverview_preauthorizedpayment=Preauthorized Payments
ecare_billingoverview_totalamountdue=Current balance
ecare_billingoverview_setuppreauthorizedpayment=Set Up or Manage
ecare_billingoverview_creditcardpayment=Make a
ecare_billingoverview_link_setuppreauthorizedpayment=Preauthorized Payments
ecare_billingoverview_link_creditcardpayment=Credit Card Payment
ecare_billingoverview_pap_credit_card=Credit Card
ecare_billingoverview_pap_debit=Checking Account
#Contract Info
ecare_contractinfo_heading=Contract Info
ecare_contractinfo_startdate=Start date
ecare_contractinfo_enddate=End date
#Pre-authorized payments
ecare_papoptions_heading=Pre-authorized Payments
#Voice Mail
ecare_voicemaildetails_heading=Reset Voice Mail Password
ecare_voicemaildetails_description=Forget your voicemail password? Use our simple Self Serve tool to get it back.
ecare_voicemaildetails_link_password=Voicemail Password
#Account Activity Details
ecare_account_activity_heading=Account Activity
ecare_account_activity_currentBalance=Current balance
ecare_account_activity_balanceExpiration=Balance expiration
ecare_account_activity_localAirtimeRate=Local airtime rate
ecare_account_activity_longDistanceRate=Long distance rate
ecare_account_activity_loyaltyBonus=Loyalty bonus
ecare_account_activity_loyaltyBonusExpiry=Bonus expiry
ecare_account_activity_myRewardsBalance=MyRewards balance
ecare_account_activity_loyaltyBonusMin=Loyalty bonus minutes
ecare_account_activity_link_dataSummary=View your data summary
ecare_account_activity_link_callEventHistory=View transaction history
ecare_account_activity_link_topUp=Top-up your account
ecare_account_activity_myRewards=MyRewards balance
#Notification - credit card expiry
ecare_notification_heading2=Notification
ecare_notification_ccexpiredwarning=Your Credit Card has expired. Update your info here.
ecare_notification_ccexpiredwarning_topup=The card used for your pre-registered credit card top-ups has expired.
ecare_notification_ccexpiringwarning=Your Credit Card will expire soon. Update your info here.
ecare_notification_ccexpiringwarning_topup=The card used for your pre-registered credit card top-ups is about to expire.
ecare_notification_link_changePACCInfo=Update your credit card info
ecare_notification_heading3=Credit Card Expiry Notice
#Notification - prepaid balance/minute low
ecare_notification_prepaidbalancedayslow_1=Your balance will expire in
ecare_notification_prepaidbalancedayslow_2= days. Avoid service interruptions by topping up.
ecare_notification_prepaidbalanceminuteslow_1=You have less than
ecare_notification_prepaidbalanceminuteslow_2= minutes left on your account. To enjoy your phone's features and avoid service interruptions, please top-up your account.
ecare_slp_title=You're on the
ecare_slp_link=Spending Limit Program
ecare_slp_desc=Just a heads up, once you reach your spending limit, your account will be suspended, and a reconnection fee will apply. To reconnect your phone, you have to pay your entire balance.
ecare_slp_onetimepayment=Make a Credit Card Payment
ecare_slp_notes=Notes: These figures are approximate only
ecare_slp_balanceowing=Credit Limit balance
ecare_slp_spendinglimit=Spending limit
ecare_fav_heading=Five Essentials
ecare_fav_nofavdesc=High five! Add unlimited talk and text to your top five with Five Essentials.
ecare_fav_addons=Add or change add-ons
ecare_fav_desc=Change the five numbers you call the most.
ecare_fav_edit=Change
#ecare usage dashboard
ecare_usagedashboard_heading=Usage
ecare_usagedashboard_cycleenddate=Cycle end date
ecare_usagedashboard_rateplan=Rate plan
ecare_usagedashboard_usagecycle=Usage cycle
ecare_usagedashboard_unit_days=days
ecare_usagedashboard_cycleStart=Cycle Start
ecare_usagedashboard_cycleEnd=Cycle end
ecare_usagedashboard_data=Data
ecare_usagedashboard_usagedetails=Usage details
ecare_usagedashboard_messaging=Messaging
ecare_usagedashboard_Sent=Sent
ecare_usagedashboard_sent=sent
ecare_usagedashboard_received=Received
ecare_usagedashboard_unlimited=Unlimited
ecare_usagedashboard_voiceminutes=Airtime minutes
ecare_usagedashboard_usagesummariesapproximatemsg=Usage summaries are approximate and may not be accurate if you've used your device outside of the Koodo network or recently changed your billing date.
ecare_usagedashboard_used=Used
ecare_usagedashboard_remaining=Remaining
ecare_usagedashboard_and=and
ecare_usagedashboard_yourplanincludes=Your plan includes
ecare_usagedashboard_yourplanandaddonsinclude=Your plan and add-ons include
ecare_usagedashboard_incomingmessageswithincanada=incoming messages within Canada
ecare_usagedashboard_datausagewithincanada=data usage within Canada
ecare_usagedashboard_cdma6msg=Your province does not have access to airtime minute summaries.
ecare_usagedashboard_cyclestart=Cycle start
ecare_usagedashboard_cycleend=Cycle end
ecare_usagedashboard_incyclerateplanaddonchangemsg=Due to recent rate plan or add-on changes, you can't view your total usage here.
ecare_usagedashboard_unavailablemsg=Usage info is currently unavailable. Please try again later.
ecare_usagedashboard_nousageincycle=You haven't used any this cycle.
ecare_usagedashboard_dataflexplanmsg=Your data is charged based on your current rate plan and add-on selections.
ecare_usagedashboard_dataoveragemsg=Note: Data overages are displayed in the pay per use charts.
ecare_usagedashboard_unit_mb=MB
ecare_usagedashboard_unit_msgs=msgs
ecare_usagedashboard_unit_mins=mins
ecare_usagedashboard_localanytimeminutes=local anytime minutes
ecare_usagedashboard_viewalldatausage=View all data usage
ecare_usagedashboard_viewallmessagingusage=View all messaging usage
ecare_usagedashboard_viewvoiceusage=View airtime usage
ecare_usagedashboard_localCallingIsPayPerUsage=Local calling is pay per usage.
ecare_usagedashboard_messagingIsPayPerUsage=Messaging is pay per usage.
ecare_usagedashboard_dataIsPayPerUsage=Data is pay per usage.
ecare_usagedashboard_overMonthlyUsage=You have reached your monthly allowance. Check for additional usage in the charts and summaries provided.
ecare_usagedashboard_viewUsageSummary=View usage summary
ecare_usagedashboard_planIncludesUnlimitedNationwideMinutes=Your plan and add-ons include unlimited nationwide anytime minutes.
ecare_usagedashboard_unlimitedMsgs=Unlimited msgs
ecare_usagedashboard_unlimitedSentMsgs=Unlimited sent msgs
ecare_usagedashboard_unlimitedReceivedMsgs=Unlimited received msgs
ecare_usagedashboard_sentMsgsandUnlimitedIncomingMsgsWithinCanada=sent and unlimited incoming messages within Canada.
ecare_usagedashboard_unlimitedMB=Unlimited MB
ecare_usagedashboard_unlimitedData=Unlimited data
ecare_usagedashboard_textAndPictureMessaging=Text and Picture Messaging
ecare_usagedashboard_daysUntilYourNextBill=days until your next bill
ecare_usagedashboard_usageDataNotAvailInProv=Usage data is not available in your province.
ecare_usagedashboard_ratePlanChange=Due to recent rate plan or add-on changes, Usage cannot be shown.
ecare_usagedashboard_checkYourPrevUsage=Check your previous usage.
ecare_usagedashboard_planIncludesUnlimitedAnytimeMins=Your plan includes unlimited local anytime minutes.
ecare_usagedashboard_unlimitedMinutes=Unlimited mins
ecare_usagedashboard_addADataBucket=Add a data bucket
ecare_usagedashboard_addAMsgingPkg=Add a messaging package
ecare_usagedashboard_addVoiceMinutes=Add voice minutes
ecare_usagedashboard_freeMsging=free messaging
ecare_usagedashboard_freeData=free data
ecare_usagedashboard_sentAndReceived=Sent and received
ecare_usagedashboard_dataSaverPlanMsg=Your Data Saver plan automatically adjusts each month, to offer you the best monthly fee according to your data usage.
ecare_usagedashboard_viewrateplan=View Plan
ecare_usagedashboard_nousageincycle_part1=View all
ecare_usagedashboard_nousageincycle_part2=usage details
ecare_usagedashboard_nousageincycle_part3=for this cycle.
ecare_usagedashboard_dataPpuSptsurf=This is data you used on a pay-per-use basis.
ecare_usagedashboard_updated=Updated:
#FFR project
ecare_ffr_error_no_match_criteria=There are no repairs matching your criteria. Try searching by repair number instead. You can find your repair number on the top right of the product care form you obtained from the Koodo Shop when you sent your phone for repair.
ecare_ffr_disclaimer=* The estimate is based on the information provided by the Manufacturer's Authorized Service Centre. The estimate is not guaranteed by the Manufacturer and is subject to change without notice.
ecare_ffr_step1=Step 1
ecare_ffr_state_repair_submitted=Repair submitted for assessment
ecare_ffr_dm_repair_submitted=Your repair is being assessed by
ecare_ffr_state_repair_quote_pending=Repair quote pending
ecare_ffr_step2=Step 2
ecare_ffr_step_repair_quote_available=Repair quote available
ecare_ffr_state_awaiting_response=Awaiting your response
ecare_ffr_dm_awaiting_response_1=Your repair has been assessed by
ecare_ffr_dm_awaiting_response_2=and there is an out-of-warranty repair cost.
ecare_ffr_dm_awaiting_response_3=Before your repair can be processed, you'll need to contact the Koodo Shop to get and approve your quote.
ecare_ffr_state_quote_accepted=Repair quote accepted
ecare_ffr_state_quote_declined=Repair quote declined
ecare_ffr_dm_quote_declined=You declined or did not respond to the out-of-warranty repair cost. Your phone will be shipped back to the Koodo Shop without being repaired. You will be notified when it is ready for pick-up.
ecare_ffr_state_repair_cancelled=Repair cancelled
ecare_ffr_dm_repair_cancelled=Your repair has been cancelled. You will be notified when your phone is ready for pick-up at the Koodo Shop where you dropped it off.
ecare_ffr_step3=Step 3
ecare_ffr_state_repair_in_progress=Repair in progress
ecare_ffr_dm_repair_in_progress_1=Your phone is being repaired by
ecare_ffr_dm_repair_in_progress_2=You will be notified when it is ready for pick-up at the Koodo Shop.
ecare_ffr_state_repair_complete=Repair complete
ecare_ffr_step4=Step 4
ecare_ffr_state_ready_pickup=Phone ready for pick-up
ecare_ffr_dm_ready_pickup_1=Your phone has been repaired by
ecare_ffr_dm_ready_pickup_2=Please pick it up at the Koodo Shop where you dropped off for repair. If your phone was submitted through Courier or Mail, it will be returned to you in the same way.
ecare_ffr_dm_eta=Estimated date of repair completion is
ecare_ffr_Repair_details=Repair details
ecare_ffr_Repair_status=Repair status
ecare_ffr_Repair_number=Repair number
ecare_ffr_Repair_issue=Repair issue
ecare_ffr_Warranty_status=Warranty status
ecare_ffr_ineligible_otc=Contact the Koodo Shop processing your repair to get your repair status.
ecare_ffr_ineligible_m=Call 1-866-99-KOODO (1-866-995-6636) or *611 on your mobile phone to get your repair status.
ecare_ffr_under_warranty=In warranty
ecare_ffr_not_under_warranty=Out of warranty
ecare_ffr_manufacturer=the manufacturer
ecare_ffr_Track_repairs=Track repairs
ecare_ffr_Repair_Details=Repair Details
ecare_ffr_Repair_Status=Repair Status
ecare_ffr_Your_Repair=Your Repair
ecare_ffr_Submitted=Submitted
ecare_ffr_error_no_active=No active repairs were found.
ecare_ffr_rejected_eta=Estimate date of repair completion is
# FFR project form, which is owned by us for Koodo
ecare_ffr_form_check_repair_status=Check Repair Status
ecare_ffr_form_info=You can view the details of your repair by entering either your phone number and last name, or the repair number.
Koodo Prepaid customers: Please search by repair number only.
ecare_ffr_form_view_repair_status_now=View the status of your repair now
ecare_ffr_form_phone_number=Phone Number
ecare_ffr_form_phone_number_example=(e.g. 555-555-1234)
ecare_ffr_form_last_name=Last Name
ecare_ffr_form_repair_number=Repair number
ecare_ffr_form_what_is_a_repair_number=What is my Repair Number?
ecare_ffr_form_get_repair_status=Get Repair Status
ecare_ffr_form_close=Close
ecare_ffr_form_log_in_to_view_all_repairs=Log in to Self Serve to access all repairs
ecare_ffr_form_log_in_to_view_all_linked_repairs=Log in to Self Serve to view all repairs linked to your account.
ecare_ffr_form_have_self_serve_account=Have a Self Serve account?
ecare_ffr_form_log_in=Log in
ecare_ffr_form_dont_have_self_serve_account=Don't have a Self Serve account?
ecare_ffr_form_register_now=Register Now
#Login Details
login_title=Log in
login_welcome_to_koodo_ss=Welcome to Koodo Self Serve
login_check_your_usage=Check your usage, view and pay your bill, and more...
login_log_in_now=Log in now
login_dont_have_access_yet=Don't have access yet?
login_register_now=Register now
login_username=Username
login_password=Password
login_forgot_password=Forgot your password?
login_button_submit=Log in
login_credential_error=Incorrect username or password, please try again.
login_account_locked_error=Locked out? We can help. You've now attempted to log into your online Koodo mobile account three times. The username and/or password you've entered do not match our records and we've locked your account for security reasons. For assistance, please call Koodo Customer Service at phone number *611 from your Mike or PCS phone, or at 1 866 995 6636 from a landline phone.
login_account_validation_error=There is a problem with your koodomobility.com account. Please call Koodo Customer Service at phone number *611 from your Mike or PCS phone, or at 1 866 995 6636 from a landline phone.
login_system_problems_error=Service unavailable. Please try again later.
login_not_registered_for_ss=Not registered for Self Serve?
login_registration_takes_10_minutes=Registration takes less than 10 minutes
login_just_starting_with_koodo=Just Starting with Koodo?
login_link_list_item1=Frequently Asked Questions
login_link_list_item2=How to Read Your Bill
login_link_list_item3=User Guides
login_link_list_item4=Online Activation
login_link_item1=http://www.koodomobile.com/
login_link_item2=http://www.koodomobile.com/
login_link_item3=http://www.koodomobile.com/
login_link_item4=http://www.koodomobile.com/
#Common error pages
error_msg_service_temporarily_unavailable=Service temporarily unavailable.
error_msg_technical_difficulties=We are currently experiencing technical difficulties.
error_msg_try_again_later=Try again later.
#Dashboard messages
dashboard_welcome=Welcome
dashboard_your_account=Your account
dashboard_back_to_home=Back to Home
#Dashboard tab labels
tabs_Overview=Overview
tabs_SelfServe=e.Care
tabs_ebill=e.Bill
tabs_oom=Offers & Orders
tabs_settings=Manage settings
tabs_applications=Applications
#settings tab labels
tabs_addsub=Add a subscriber
tabs_permission_codes=Create permission codes
tabs_link=Link account
tabs_unlink=Unlink account
tabs_change_email=Change email
tabs_security_question=Change security question
tabs_password=Change password
#applications tab labels
tabs_music=Music
tabs_ringtones=Ringtones
tabs_images=Images
tabs_games=Games
tabs_textmessages=Manage text messages
tabs_kidfind=Kid Find
tabs_mobilebackup=Mobile backup
tabs_pocketexpress=Pocket Express
tabs_photos=Photos
tabs_hotspot=Hotspot
#EBill
ebill_change_notifications_link=Notification settings
ebill_notifications=E-Bill notifications are sent to:
ebill_sent_to=Sent to
ebill_text_message=text message
ebill_email=email
ebill_go_paperless_image_alt=Go Paperless Image
ebill_pay_and_talk_image_alt=Pay and Talk Image
ebill_npr_view_statements_prompt=Review your latest E-Bill. Access any of your bills from the last 18 months.
ebill_link_view_your_bill=View your E-Bill
ebill_link_view_your_past_bills=View past bills
ebill_npr_view_statements_header=Statements
ebill_go_back_to_paper_link=Paper Bill
ebill_change_bill_type_notifications_link=Change Bill Type
#Your Self Serve Profile
profile_your_self_serve_profile=Self Serve Profile
profile_your_access_type=Access Type
profile_owner=Account Owner
profile_manager=Account Manager
profile_subscriber=Subscriber
profile_your_email_address=Email Address
#Registration
registration_validate_text=Validate account
registration_createprofile_text=Create profile
registration_confirm_text=Confirm profile
registration_title=Sign up
registration_first_step_text=Step 1: Validate your account
registration_instructions_text=Please validate your account by filling out one of the forms below:
registration_indicates_fields=indicates required fields
registration_account_text=Account owner
registration_this_me=is this me?
registration_I_am_owner=I am an Account Owner or Administrator
registration_I_am_owner_1=I created this account in my name or the name of my organization.
registration_I_am_owner_2=I administer the account for myself , group or organization.
registration_I_am_owner_3=I know the PIN for this account and am authorized to use it.
registration_receive_bill=You are an account owner if you pay or receive an invoice in your or your organization's name.
registration_receive_account_number=Account#
registration_number_location=Located at the top of your bill.
registration_pin_label=PIN
registration_pin_length=4 to 6 digits, created when you activated or secured your account.
registration_instructions_choose=and one of the following:
registration_postal_code_label=Postal Code
registration_last_invoice_amount=Last invoice amount
registration_postal_appearance=As it appears on your bill.
registration_continue_label=Next
registration_or_label=OR
registration_subscriber_reg=Subscriber
registration_this_me_npr=Is this me?
registration_subscriber=I am a Subscriber
registration_npr_desc_1=A monthly invoice is produced for my phone, but I do not pay or receive it myself.
registration_npr_desc_2=I know the Permission Code for this account and am authorized by the Account Owner or Administrator to use it.
registration_no_bill=You're a subscriber when you don't pay or receive a bill.
registration_phone_label=Phone#
registration_pin_text=Please enter your PIN.
registration_what_is_this=What is this?
registration_what_is_my_pin=What is my PIN?
registration_pin_desc_1=This is the Personal Identification Number chosen by you when you activated or secured your account.
registration_pin_desc_2=If you do not remember your PIN or have never chosen a PIN, then please dial *611 from your Koodo handset for assistance.
registration_permission_code_text=Please enter your Permission Code.
registration_permission_code_label=Permission code
registration_what_is_permission_code_lbl=What is my Permission Code?
registration_what_is_permission_code_text_1=This is a unique code assigned to you by your Account Owner or Administrator and communicated to you privately.
registration_what_is_permission_code_text_2=If you do not know your Permission Code, please contact the Account Owner or Administrator for your group or organization.
registration_confirm_profile_text=Step 2: Confirm your personal profile
registration_confirm_profile=Confirm your personal profile
registration_username_label=Username
registration_username_desc=Usernames must be 6-30 characters in length, use only letters & numbers, and contain at least one letter.
registration_password_label=Password
registration_password_desc=Passwords are case sensitive and must be at least 6 characters in length.
registration_confirm_password_label=Confirm password
registration_security_answer=Security answer
registration_back_label=Back
registration_first_name_label=First name
registration_last_name_label=Last name
registration_email_label=Email address
registration_language_preference=Language preference
registration_english_lang_pref=English
registration_french_lang_pref=Français
registration_email_option_desc_1=Yes, I would like to receive information on products, promotions, contests, bonuses, PERKS and other cool stuff. Please see our
registration_email_option_desc_2=Privacy Policy
registration_email_option_desc_3=for information on how we will safeguard your personal information.
registration_email_privacy_policy_link=http://www.koodomobile.com/legal.shtml
registration_congrats_text=Congratulations
registration_thanks_text=Thank you!
registration_success_text=, you have successfully attached this account to your koodomobile.com profile.
registration_information_1=Your portal username is:
registration_information_2=Your profile is now linked to:
registration_information_3=A confirmation message has been sent to:
registration_login_link_label=Log in to your account
registration_error_invalid_data=The information entered cannot be validated. Please re-enter your information.
registration_error_ccp_client=Please use the Koodo Business Mobility Self Serve Web Site www.koodomobile.com/businessselfserve for your self-serve and procurement needs.
registration_error_duplicate_account=This account is already attached to your profile
registration_error_validation_problem=Validation information incorrect
registration_error_third_try_invalid_data=The information entered cannot be validated. Please call Koodo Customer Service at 1 866 995 6636 or *611 from your Koodo phone. It's a free call.
registration_error_account_prepaid=We're sorry but you cannot currently cannot attach a Pay & Talk account to your profile.
registration_error_system_problem=Service unavailable. Please try again later.
registration_error_registration_key=Enter a permission code
registration_error_no_client=The information entered cannot be validated. Please verify the information.
registration_error_invalid_credentials=The information entered cannot be validated. Please verify the information.
registration_error_not_prepaid=The phone number you entered is not a Pay & Talk number. Please verify your client type and proceed.
registration_error_invalid_phone_number=The number entered is not a valid Koodo phone number. Please verify and re-enter your phone number.
registration_error_empty_pin=The PIN cannot be validated. Please enter your PIN.
registration_error_invalid_postal_code=Please enter a valid postal code.
registration_error_missing_postal_code=Please enter information in your client profile.
registration_error_invalid_pin=The PIN entered cannot be validated. Please re-enter your PIN.
registration_error_missing_pin=Enter a 4-6 digit PIN.
registration_error_invalid_account=The Client number entered cannot be validated. Please verify and re-enter your Client number.
registration_error_invalid_username=Invalid username. A valid username is at least 6 characters long and should only contain numbers and letters.
registration_error_invalid_password=The password entered is invalid. Your password must be a minimum of 6 characters in length and may contain letters and numbers only. Do not include symbols, international characters or spaces.
registration_error_invalid_password_confirm=Your passwords did not match. Please re-enter password.
registration_error_invalid_secret_question= Please select a secret question.
registration_error_invalid_default_question=Please select a secret question.
registration_error_invalid_secret_answer=No secret answer, please enter secret answer.
registration_error_invalid_secret_answer_match_password=The secret answer can not be the same as your password. Please change.
registration_error_invalid_login_exists=The username that you selected is already in use. Please select another username.
registration_error_invalid_login_unacceptable=Invalid username. Please re-enter your username.
registration_error_invalid_input=Service unavailable. Please try again later.
registration_error_invalid_first_name=Invalid first name. Please re-enter your first name.
registration_error_invalid_last_name=Invalid last name. Please re-enter your last name.
registration_error_invalid_email=Invalid email address. Please re-enter your email address.
registration_error_invalid_language=Please indicate your language preference.
registration_error_invalid_session=Session timed out
registration_error_not_npr=The permission code entered cannot be validated. Please re-enter your permission code
registration_error_invalid_lastInvoiceAmout=The last invoice amount entered cannot be validated. Please re-enter your last invoice amount.
registration_error_missing_postal_code_and_invoice_amount=Please enter information in your client profile
registration_title2=Registration confirmed
registration_confirmation_header=You're almost done
registration_validate_address=You just need to validate your email address.
registration_how_do_i_validate_email=How do I validate my email address?
registration_validation_description1=Soon, you'll receive an email from
registration_donotreply_email=customerservice@koodomobile.com
registration_validation_description7=containing validation instructions.
registration_validation_description2=If you don't receive it, be sure to check your "spam" or "junk" folder, in case it ended up there by mistake.
registration_validation_description3=Click on the link within the email to complete the validation step.
registration_validation_description4=Once you have completed the validation you will use
registration_validation_description5=as your username to log in to Self Serve.
registration_validation_description6=You must validate your email address within 7 days.
registration_member_account_access=Your request for account access has been forwarded to the account owner for their approval. They need to grant you access before you can access the account
registration_manager_account_access1=Your request to manage account number
registration_manager_account_access2=has been forwarded to the account owner for their approval. They need to grant you access before you can access the account
#Sprint 26 Assisted Reg
registration_security_credentials_phone_number_msg=Please confirm your phone number.
registration_security_credentials_phone_number=Mobile phone number
registration_phonenumber_example=(e.g. 555-555-1234)
#Sprint 26 Unassisted Reg
registration_security_credentials_postal_code=Postal code:
registration_security_credentials_account_number=Account number (8 digits):
registration_security_credentials_postal_code_instructions=Enter your postal code as it appears on your monthly bill or Your Agreement.
registration_security_credentials_account_number_instructions=Your account number appears at the top of your monthly bill or Your Agreement.
registration_errors_registration_account_number_format=Enter an 8 digit account number
registration_errors_registration_postalcode_required=Enter a postal code (X1X 1X1)
registration_success_validation1a=We sent a validation email to
registration_success_validation1b=. Click the link in it to access your account.
registration_success_validation2=If you didn’t receive an email, check to see if it went into your spam or junk folders.
registration_manager_account_access=We also sent your request for account access to the account manager. You need their approval before you can access the account.
# -- standard errors --
errors.header=
This is your bill plus any charges over {0} incurred since your last bill.
ecare_slp_currentBalance=Current balance ecare_slp_currentBill=Outstanding bill amount: ecare_slp_overageCharge=Charges since your last bill: ecare_slp_overageCharge_info=Refers to any usage exceeding what's included in your rate plan, such as long distance, data and roaming charges.
ecare_slp_total=Total